We had a wonderful stay. I want to thank Loi, Madeline, Natalie, Carolina, Biorn, Charlie…
I stayed here with my girlfriend and we had a great time during a pandemic. The only…
住宿表示有確實遵守Intertek Cristal (國際性第 3 方專業機構)和Safe Travels (世界觀光旅遊委員會)等清潔與消毒措施。
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
住宿確認有遵守Safe Travels (世界觀光旅遊委員會)和Intertek Cristal (國際性第 3 方專業機構)等清潔與消毒措施。
7 晚浪漫之旅, 2021年04月17日
Where not able to do much, because they had a shot down due to corona.
8 晚浪漫之旅, 2021年04月07日
4 晚浪漫之旅, 2021年04月05日
Spent a week here because the island was closed due to Covid restrictions. It was phenomenal. The staff was extremely friendly&kind, property was clean, rooms are nice with beautiful views of clear blue waters and spotless beaches. Food and drinks were great. Entertainment was different and fun every night. The only downside was the pool closed at 6pm. I’m not sure if it’s always like that or just because of Covid. We had an outstanding time. We will be back next year for sure!
7 晚浪漫之旅, 2021年03月30日
Let me start by saying the resort is nice, if you’re or looking for a Ritz Carlton or a JW Marriott or a Nobu type of hotel/resort and considering the Covid circumstances; however, certain members of the management team, NAZIRA to be exact, was HORRIBLE and UNPROFESSIONAL to say the least. Let me start with the positive part of my review. Kareen, the manager, was EXCEPTIONAL!! She booked all of our dinner reservations and checked us into our rooms. She made sure to address any concerns we had and tried her best to make it right. Next, Melissa was an EXCELLENT waitress. She made sure to give us superb service every single day. Even during our most difficult moments, she tried to keep our spirits up and make us enjoy our vacation. And lastly, Kenneth at the Sun Club bar! He was AMAZING! He knew everyone’s drink and made sure to pour HEAVILY lol. These three people will be highly missed as they continued to go above and beyond to make sure our time was enjoyable. Issue 1 We had a large group of 11 guests. Number one, we understood the Covid protocol for social distancing, BUT when you see another large group of NON-COLOR be allowed to sit together & rearrange the furniture to accommodate their needs ON SEVERAL OCCASIONS ON MULTIPLE NIGHTS, that is not a good look when we, a group of color did the exact same thing. Additionally we reached out PRIOR to our arrival to confirm the restrictions for the country were excluded when it came to the resort. When we expressed our concer
4 晚家庭旅遊, 2021年03月27日
Fantastic clean resort with great entertainment and a beautiful beach, but disappointed with the food. Food is average. The Staff was just awesome. We loved everything about the staff.
4 晚好友同遊, 2021年03月26日
No beach towels daily. Website of activities and restaurants that were open daily were wrong. Could not make reservations for japanese restaurant most nights or in advance, at least that what was said to us. Food ok but should have been better for lunch. Hard pillows and bed. Misinformation about covid test given at times. Snorkeling and kayaking available but guy not there most hours.
7 晚家庭旅遊, 2021年03月26日
Plenty of pools and parts of the beach to choose from, especially if you want a little peace and quiet
10 晚旅行, 2021年03月20日
Amazing place and great location. First of all, Service is totally amazing. The staff across the board are very nice. From the wait staff, front desk, even the maids. We were in the 8000 rooms and loved the location. We had a small bar just outside the room with just great service. The snorkeling was steps away. Snorkeling from the hotel is so relaxing and just a joy. With the all inclusive you have two beer options. Polar in the room and Montana is a local beer and available in bars. They make all kinds of specialty drinks that are nice too. I loved the Banana Mudslide the most, even though sweet drinks are usually not my thing. We tried the red wine too, Don Simon. It is Okay but as a red wine drinker I didn't have much of it. They have a very nice diving school and have everything you need to dive or go snorkeling. View and sunsets are lovely from the beach and they have daily entertainment. Great place to relax and unwind for sure.
Damon, 5 晚好友同遊, 2021年03月17日
My fvrt Two restaurant were closed Food at blue water restaurant was not tasty at all but the service was good Jakuzzi was not hot at any time Water was not clean at jakuzzi If any one choose to stay can choose block 2 or 3 that are very good view and near to the activities And make sure that all the restaurants are open
1 晚浪漫之旅, 2021年02月14日