The staff was friendly and professional. The room was a bit dated but the price was…
Hotel viejo habitaciones con insectos y aire acond roto
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
the hotel does not comply with security standards it was full there was no social distance anywhere the elevators the swimming pool the restaurants a few lines for everything, the shower was not working was broken, the reception never answered to give me support and the manager was busy all the time Anyway, nobody helped at all, apart from there is a lot of crime around and in the same hotel the first night there was a couple next to my room with two children there was physical assault the police arrived and did nothing I went to rest and get to know Acapulco but they took me an unpleasant impression. not recommended
3 晚家庭旅遊, 2021年02月18日
We expected the place and rooms to be cleaner, maintenance is needed. This was a family trip, we felt Covid19 preventive measures were not enough. We noticed the hotel to be overbooked. Common areas were too crowded and not enough save distance among people. In addition the food was too basic, only one restaurant and one snack bar for all meals with poor variety. Overall hotel cleanness and maintenance are needed
4 晚家庭旅遊, 2021年01月06日
I was pleased with the Room that I was given at check in, However, the staff should pay more attention to the main lobby. The walls were the gests take elevators are very very dirty. The rooms are a little outdated which it is expected with the price that you are paying. The shower leaks all night long and the balcony door does not lock. Staff is mostly friendly but some of them look overworked
1 晚好友同遊, 2021年01月05日
My overall all stay was a nice experience.
Jose, 4 晚家庭旅遊, 2020年12月31日
It was ok !! Could been better long wait to check in and alot of kids alot of kids!!! No space in swimming pool and no beds in beach for sun or chairs . Pool closes super early and only one waiter in entire restaurant we had to serve ourselfs!!
1 晚好友同遊, 2020年11月17日
Nice rooms, amazing view, clean but two elevators didn't work and we had to go downstairs
Daniel Alejandro, 2 晚好友同遊, 2020年10月28日
Great service and friendly staff
Jonathan, 2 晚商務旅行, 2020年08月13日
Staff is very nice, view from room very nice. It is a familly oriented hotel so don't be surprised if there are a lots of young kids.
1 晚家庭旅遊, 2020年02月28日
Unfriendly staff, 1 hour wait to check-in. dirty and foul odor in room. you've been warned, stay at your own risk
1 晚家庭旅遊, 2020年02月28日
No refrigerators in the room All inclusive option shall have refillable supple of drinks inside refrigerator. Wi- Fi connection was terrible, practically unusable.
12 晚浪漫之旅, 2020年02月22日