A beautiful hotel with so much potential, great location in Southport
Des
1 晚家庭旅遊
4/10
Lovely place to stay but the heating is stuck on constantly so the heat is unbearable in the rooms
Emily
2 晚旅行
8/10
David
2 晚旅行
4/10
The photo are deceiving! The building is hot. The bed was dirty. The carpet was stained.
Michael
3 晚旅行
4/10
Old well worn building , scruffy outside area , Broken fittings in bathroom , Cheap thin toilet paper , grubby decor all round , no staff in breakfast room , people waiting to get in , nobody showing you to tables , Just Grim overall
Andrew
1 晚旅行
10/10
Irene
2 晚旅行
10/10
Lovely clean rooms & lounge. Shame about the exterior but workis in progress to renovate it. Scaffolding had been erected. Staff very helpful & friendly. 24 hour parking for £5.
Janet
1 晚家庭旅遊
2/10
Awful hotel is so far aeay from pics and deacription it shouldnt y be allowed
Samantha
1 晚家庭旅遊
8/10
Was fairly nice. I emailed and had no response and the lock was broken on the door so we did get stuck in our room! Hotel parking is advertised at £5 but it is actually £10 for 24 hours. However, it was clean, comfortable and staff were friendly!
Georgie
1 晚家庭旅遊
10/10
Carl
1 晚旅行
8/10
This is our 3 or 4 time we have stayed here for veterans Gala Dinner had a great night location good
Sharon
2 晚好友同遊
6/10
Great stay thursday night, great room, beds, cleanliness and great area for getting about. Friday night was awful, guests smoking weed in room near me, reported to staff not sure what happened as smell lasted quite few hrs. Residents quite noisey in their rooms playing tv loud and shouting. Didnt go back down to complain as I already put towels at bottom of doors to keep smell out, and was in bed, couldnt find a desk number to call, such a shame as was great until then.
Urene
2 晚家庭旅遊
8/10
We enjoyed our one night stay very much, our room was lovely and well worth the price. Unfortunately our stay was let down by poor service at the hotel bar. The lady who served us with our drinks was very rude, to the point where we felt uncomfortable and left without finishing them. She had a very abrupt manner and barely acknowledged me when I asked a question, she carried on talking to her colleague and just shoved a card machine at me sideways without telling me the price or saying thank you. She just had a horrible attitude. I think she must have got on to my shock because then she spent the rest of the time we were there making us very uncomfortable, staring at us and smirking, which is why we left our drinks unfinished. Couldn’t understand her attitude at all and we would have stayed and enjoyed a few more drinks if it weren’t for her, found her to be extremely unprofessional.
Kirsty
1 晚家庭旅遊
2/10
It was disgusting.bedbugs and other insects.allso full of drug addicts.no food on.dont stay at this place .staff are vile and very two faced . never on reception.food never hot .if on at all.
LYNDA
3 晚旅行
10/10
Neil
1 晚旅行
8/10
Gwen
2 晚旅行
2/10
Shower was at optimum temp for legionella, reported to reception and head office twice still waiting for a response , we couldn't use the shower , serious issue which will now be escalated to environmental health, avoid at all costs.
Lisa
1 晚好友同遊
10/10
John
1 晚旅行
6/10
kayte
2 晚旅行
10/10
Very nice hotel great service and nice view of the lake. Close to shops and pubs so plenty to do or stay in the friendly hotel bar. Been to this hotel many times now and still go back.
Carl
2 晚旅行
10/10
Laura
1 晚旅行
10/10
Kenneth
2 晚旅行
10/10
Tanzir
1 晚旅行
10/10
Big hotel, staff are all great. There looks to be a much needed refurb being done slowly.
We had a large room, very clean and everything we needed. Had breakfast all well cooked and plenty of it.
Great value.
Nicola
1 晚家庭旅遊
8/10
Amazing stay staff were helpful only thing was bed could have been a bit bigger other than that thoroughly enjoyed will go again