In the heart of Hamburg City Center, Best Western Plus Hotel St. Raphael offers a warm welcome with its cozy fireplace and helpful staff. Unwind on the charming terrace or stay active at the gym, while multilingual staff is always ready to assist you.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
Air conditioning
Bar
Electric vehicle charging point
Gym
Parking available
24/7 front desk
Main amenities (12)
Daily housekeeping
Breakfast available
Fitness center
Self parking
Bar/lounge
Room service
Meeting rooms
Terrace
24-hour front desk
Air conditioning
Computer station
Lobby fireplace
For families (6)
Children stay free
Private bathroom
Television
Terrace
Daily housekeeping
Blackout drapes/curtains
The current price is NT$3,019
NT$3,019
NT$3,230 total
includes taxes & fees
May 4 - May 5
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Comfort Room, 1 Double Bed
Comfort Room, 1 Double Bed
Highlights
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Hair dryer
Private bathroom
Minibar
22 sq m
Sleeps 2
1 Double Bed
View all photos for Standard Room, 1 Queen Bed
Standard Room, 1 Queen Bed
Highlights
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Hair dryer
Private bathroom
Minibar
15 sq m
Sleeps 2
1 Queen Bed
View all photos for Standard Room, 1 Double Bed
Standard Room, 1 Double Bed
Highlights
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Hair dryer
Private bathroom
Minibar
18 sq m
Sleeps 2
1 Double Bed
View all photos for Standard Room, 1 Twin Bed
Standard Room, 1 Twin Bed
Highlights
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Hair dryer
Private bathroom
Free bottled water
14 sq m
Sleeps 1
1 Twin Bed
View all photos for Junior Suite, 1 Double Bed
Junior Suite, 1 Double Bed
Highlights
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Private bathroom
Hair dryer
Bathrobes
30 sq m
Sleeps 2
1 Double Bed
View all photos for Comfort Room, 1 Double Bed (Comfort Plus)
Hamburg (ZMB-Hamburg Central Train Station) - 10 min walk
Hamburg Dammtor Station - 27 min walk
South Central U-Bahn - 7 min walk
Berliner Tor Station - 7 min walk
Lohmuhlenstrasse U-Bahn - 9 min walk
Restaurants
Öz Urfa Kebap Haus - 4 min walk
Saray Köz Restaurant - 3 min walk
Back-Factory - 4 min walk
Restaurant Teheran - 3 min walk
XIV Heilige - 4 min walk
About this property
Best Western Plus Hotel St. Raphael
At Best Western Plus Hotel St. Raphael, you'll be just a 5-minute drive from Hamburg City Hall and Miniatur Wunderland. You can visit the fitness center for a workout or unwind with a drink at the bar/lounge. Also, Elbe Philharmonic Hall and Hamburg Cruise Center are just a 5-minute drive away. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: South Central U-Bahn is 7 minutes and Berliner Tor Station is 7 minutes.
Languages
English, German
At a glance
DONE
Hotel size
118 rooms
Arranged over 5 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Uncovered onsite self parking (EUR 15 per day)
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Bicycle rentals nearby
Hiking/biking trails nearby
Sailing nearby
Working away
Meeting rooms
Computer station
Conference space
Services
24-hour front desk
Luggage storage
Multilingual staff
Bike storage
Facilities
1 building/tower
Terrace
Fireplace in lobby
Television in common areas
Fitness center
Bicycle parking
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
42-inch flat-screen TV
Satellite TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Soap and shampoo
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
LED light bulbs
Water-efficient toilets only
Special features
Dining
Bar - Onsite bar. Open select days.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 22 for adults and EUR 11 for children
Parking
Uncovered self parking costs EUR 15 per day
Policies
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number Adenauerallee 41, 20097 Hamburg, DE 118 706 406, Hotel St. Raphael Hospiz GmbH, HRB 74 52, 040248200
Also known as
Best Western Plus Hotel St. Raphael
Best Western Plus Hotel St. Raphael Hamburg
Best Western Plus St. Raphael
Best Western Plus St. Raphael Hamburg
Best Western St. Raphael
Hamburg Best Western
Best Western St Raphael
Best Plus St Raphael Hamburg
Best Western Plus Hotel St. Raphael Hotel
Best Western Plus Hotel St. Raphael Hamburg
Best Western Plus Hotel St. Raphael Hotel Hamburg
Frequently asked questions
Are pets allowed at Best Western Plus Hotel St. Raphael?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plus Hotel St. Raphael?
Yes. Self parking costs EUR 15 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Best Western Plus Hotel St. Raphael?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Best Western Plus Hotel St. Raphael?
No, this hotel doesn't have a casino, but Casino Esplanade (3-min drive) and Casino Reeperbahn (6-min drive) are both nearby.
What is there to do at Best Western Plus Hotel St. Raphael and nearby?
Have fun with nearby activities like cycling, hiking, and sailing. Best Western Plus Hotel St. Raphael also has a fitness center.
What's the area around Best Western Plus Hotel St. Raphael like?
Best Western Plus Hotel St. Raphael is in Hamburg City Center, a short 7-minute walk from South Central U-Bahn and 20 minutes' walk from Hamburg City Hall.
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Best Western Plus Hotel St. Raphael Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Train station
Breakfast
Store
Walking
What guests liked
Breakfast was well-stocked and offered a good choice for all diets. (8 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
Jan 22, 2025
Great Hotel In The Center Of The City
My stay was really nice and comfortable and the front desk always remembers my name as I have stayed there for over 20 years at various times.
Ivory
Ivory, 1-night trip
8/10 Very good
Apr 7, 2025
Always a good experience
Hotel St. Raphael, is alway great
Comfortable beds, fantastic breakfast
This time we were not allowed to choose the table ourselves, i like to do that?
Niels Wann
Niels Wann, 1-night trip
10/10 Exceptional
Sep 18, 2024
Convenient location and very friendly and helpful staff. Room was small but adequate for a short stay.
Cynthia
Cynthia, 1-night trip
10/10 Exceptional
Dec 13, 2024
Fanstatic room, friendly and serviceminded stage, near by city centre, private and safe parking.
Fantastic breakfast
Costa bar
Lene Østerby
Lene Østerby, 3-night trip
8/10 Very good
Oct 5, 2024
Hotel was close to train station and subway
Martin
Martin, 2-night trip
10/10 Exceptional
Feb 2, 2025
Top!
Rene
Rene, 1-night trip
10/10 Exceptional
May 3, 2024
Staff very helpful
WILLIAM
WILLIAM, 4-night trip
10/10 Exceptional
Jul 4, 2024
Very happy
Superhappy with the service. Good help with ckeck in and a great baggage room. Really good breakfast.
Olof
Olof, 1-night trip
8/10 Very good
Sep 20, 2024
good hotel but unfortunately, not in the best area, the area is somewhat run down, closed business and it attracts shady people.. Excellent breakfast, with ;large choice of foods, attentive staff in the breakfast room and reception. Room was small but quiet. Overall a good hotel despite the location.
Alberto
Alberto, 6-night trip
8/10 Very good
Dec 1, 2024
Weekens in Hamburg
Located really close to the central station (10 min walk). The rooms are more like a classic/old fashioned style but clean the ok comfortable. There is parking available but remember to book directly with the reception since the booking through Hotels does not cover it. The parking has a few chargers for electric cars but the charging fee is a bit on the high side. Breakfast was really good with a nice selection.
Diogo
Diogo, 2-night trip
8/10 Very good
Jul 16, 2024
The property is well located especially for the train station but at night it is seedy
Victor
Victor, 1-night trip
10/10 Exceptional
Sep 13, 2024
Nice hotel, good and clean rooms, good breakfast and friendly staff. There are some homeless and drug dealers i the neighborhoods, however you can avoid these areas if you are uncomfortable with this. We had no problems.
Allan Øder
Allan Øder, 3-night trip
8/10 Very good
Sep 27, 2024
Practically situated
Good stay - hotel is very well situated between 2 Underground stops which get you directly into city centre, exhibition centre Messehalle and the airport!
My room was big and comfortable.
Only downside is that at breakfast two days running it felt that they did not replace the cooked food quick enough as I could not get my selection of scrambled eggs.
Isabelle
Isabelle, 3-night trip
8/10 Very good
Mar 25, 2024
Handy for Hamburg
Great hotel close to central station. Housekeeping staff were accommodating with our requests. Hotel is handy for Hamburg but the immediate area did feel a bit unsafe. Bed comfortable and clean room. Slightly outdated but overall nice presentation.
Verified traveler
2-night trip
10/10 Exceptional
Aug 4, 2024
Avoid this location!
Hotel is good but location is not! A lot of homeless people and junkies doing drugs in the middle of the street. I was affraid of walking back to the hotel especially in the evening. I would have chosen a different hotel for sure if people would have been tell this in the reviews. Drugs were a well kept secret and I don t understand why!
Alexandru
Alexandru, 2-night trip
10/10 Exceptional
May 2, 2025
Katarzyna
Katarzyna, 3-night trip
10/10 Exceptional
May 1, 2025
Wonderful staff friendly, location very convenient for train travel
Derek
Derek, 1-night trip
10/10 Exceptional
Apr 30, 2025
Bra hotell i Hamburg
Utmärkt och prisvärt hotell på gångavstånd från stationen. Brukar bo där första natten på den årliga tågluffen. Mycket bra frukost.
Bengt
Bengt, 1-night trip
10/10 Exceptional
Apr 29, 2025
Isabella
Isabella, 2-night trip
10/10 Exceptional
Apr 29, 2025
Verified traveler
2-night trip
8/10 Very good
Apr 28, 2025
Super dejligt hotel og skønt personale.
Virkelig dejlig morgenmad og fint med parkering.
Eneste minus var mange hjemløse i området, men det er der nok flere steder i Hamborg