O único ponto negativo é a questão da realização, quando disponível, do late check out. :Não é cobrado por quarto e sim por cliente no valor de 200 pesos por hora. Penso que poderiam rever isso visto que normalmente late check out é até as 18hs e é cobrado 50% da diária paga.
Ricardo
Ricardo,7 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 6 日
Nice hotel overall but won’t stay again-insisting on going to a breakfast to promote the hotel
TV never worked even though I asked front desk to have someone from maintenance go fix it
真實旅客
4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 3 日
Excelente
Todo muy bien
OLGA LIDIA
OLGA LIDIA,3 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 31 日
Ivory
Ivory,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 27 日
Estadía pesima
El hotel se ve bien , el servicio es muy pobre , la comida no sirve , la televisión no funcionó ni el internet, la habitación olía a húmero, el agua del grifo tenía olor a huevo podrido, preferí perder una noche y salirme. Pésimo lo ofrecen con 4 estrellas , no llega ni dos estrellas.
Edgar
Edgar,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 24 日
Buffet malo
El buffet es muy pobre y no hay espacio suficiente para la gente en sus restaurantes, además se hacen largas filas. Falta personal para atender en las areas. El bartender del lobby era malacariento, cero amable y solo quería atender extranjeros.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 21 日
Alisma
Alisma,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 19 日
Great all inclusive resort !
This was a great resort for the money you pay. Excellent service , food was great too. Lots of variety. Room can use a little more lights but other than that my family and I had a great time. We loved the area as well, you can take the bus for 12 Mexican pesos and go anywhere … there’s an Oxxo really close by, which we loved also a lot of restaurants around just in case you get tired of all inclusive lol! We went for some tacos across the street. Staff is friendly , beach I calm , no waves so it’s safe. We will defenetly come back again.
Vannia
Vannia,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 12 日
Karen
Karen,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 9 日
Luis
Luis,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 4 日
Rafael
Rafael,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 26 日
Macnifico
Super un lugar hermoso limpio y de calidad
Rodrigo
Rodrigo,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 4 日
All the employees are Amazing!!..at the Buffet..at beach area!!.. at entrance!..also..
Todos los empleados super amables!!
Everywhere CLEAN!!...
The bars very fast on serving drinks!
Azucena
Azucena,7 晚家庭旅遊
CheapTickets 真實旅客評語
6/10 不錯哦
2025 年 6 月 4 日
STEPHANIE
STEPHANIE,4 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 6 月 4 日
The pool was nice. Restaurants for dinner were nice. AC went out one night and they were unable to fix it. They came in and out of the room 4 times, never answered the front desk or housekeeping phones. At 3am, We finally decided to sleep outside by the pool. We got a new room the next day.
Bad service at the towel station by the pool. Disgruntled employee.