Over all experience is sub par.
Need to improve:
1. Reception manpower need to improve
2. In room coffee maker
3. No gold member benefit during my stay.
Shihjen
Shihjen,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2023年1月23日
guat keow
guat keow,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2022年11月25日
FEI SHING
FEI SHING,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2022年10月17日
Sau Ching
Sau Ching,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2020年2月16日
真實旅客
1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2020年2月1日
Good but a bit old hotel
I stayed in Rasa Sayang Wing, more quiet than Garden Wing as family with kids usually stay in Garden Wing. Service in hotel restaurants are very slow as staff is not enough. Hotel service is so far so good. The private beach is only a small area. Have free shuttle bus to George town but only 4 times a day and it takes about 30 mins drive. Overall, it's a nice hotell for relax and leisure.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2020年2月1日
Overall satisfaction is ok. However, the services were generally too slow. It took more than 20 rings on the phone to get hold of the operator in a number of occasions. For one time, I had to hang up and re-rang. The calls were made in the evening around 9-11 pm. There were call, it never got return call from the front desk. I had to call back after waiting for more than 15 mins. Slow response in the restaurant for breakfast and afternoon tea. May be insufficient serving staff.