西普雷絲/安納海姆凱悅飯店

Here for one night. Next morning at 6:48am I woke up to someone’s kid screaming all the way until 8:07am. About to check out really tired. Either have thicker walls, or have someone monitor the hallways to minimize this problem. I understand kids will be kids but come on, 6:48am screaming constantly for over an hour? If there parents aren’t going to do anything about there kids noise the hotel should tell them something for other people trying to get a few hours more of sleep or simply trying to relax. Place is really clean, same with the room but I think I’ll take my reservations else where next time.

The smell of piss too close to my room very much didn't smell good at all. Felt like thdy knew it was pets area and they place me over there. Never had a problem til now. Missing utensils. Any other time i stayed here it was wonderful. .

I expected a lot more from the Hyatt brand. My reservation was for 8 people and the hotel would not book us in adjacent rooms, so my family, including the children were split up. Initially we were offered rooms on different floors which is completely unacceptable and then, after insisting, we got moved to rooms on the same floor but on opposite ends of the hotel. The beds are hard, the pillows are small and uncomfortable, and the first floor hallways smelled like dog pee (they allow dogs). Housekeeping does not clean the room until you check out, which means the garbage cans piled up to the point where we, and everyone else, had to leave garbage bags outside the door. I would not stay here again.

The parking lot was full by 7:30pm. We drove in circles for 30 min and finally decided to park in a random parking lot. There was a party going on in the hotel during covid and seemed as if it was allowed. The second floor was extremely loud with people slamming doors all hours of the night. There should have been an employee monitoring the hotel.

Love this hotel was able to cook and it came with all the cook wear and plates and cups there was everthing i needed will come back to only you have to have a chip card to check but overall i loved it will be back again....

The stay was great and the employees were very friendly and attentive

Room was so small and breakfast was horrible.

Room was very spacious, clean and well worth the money. Their breakfast options were great. Will definitely come back when returning down South.

Nice stay but it would be nice to have couple more pillows and outlets near the night stands. Staff was nice.

At check in at 730 pm, we were forced to wait 30 minutes for " the room to be checked" after driving 7 hours to get here. Then didn't get info on breakfast or wifi and had to call from room to get. Once in room, Couch and bed were extremely uncomfortable.