It was a nice stay
No maid service. Covid related but wanted the bed made, at least.
住宿表示有確實遵守Count on Us (溫德姆)等清潔與消毒措施。
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
可安排提早入住，但需額外支付 USD20 (視供應情況而定)
住宿使用消毒劑進行清潔；經常有人接觸的表面會以消毒用品清潔，且床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗。
住宿在前一組旅客退房後，將等待至少 24 小時才會接待下一組旅客入住相同的房間。
住宿確認有配合Count on Us (溫德姆)，加強清潔與消毒措施。
The staff was wonderful they did a great job and we're very friendly. The hotel was very nice and clean. Conveniently located easy access to so many things to do. The only issue we had was the bed was so uncomfortable my wife and I woke up every morning with our backs hurting. Other than that we really liked the hotel.
Steven, 2 晚家庭旅遊, 2021年05月29日
great place to stay had a great time
Melissa, 2 晚家庭旅遊, 2021年05月28日
Overall I had a good experience and the room was spacious and comfortable. Only thing I didn’t like was the room cleaning didn’t take place on the second morning.
Nilendu, 1 晚家庭旅遊, 2021年05月28日
Everything about this hotel was just ok. There was no places to sit outside.
Carly, 2 晚好友同遊, 2021年05月27日
The fact the room was never cleaned. I requested the room be cleaned and they said not for overnight stays. Requested towels and never got them. I had to go back downstairs and and get them.
Joaquin, 3 晚旅行, 2021年05月21日
Scott, 1 晚旅行, 2021年05月17日
The room was smelly and the beds are super uncomfortable.
Tobie, 1 晚家庭旅遊, 2021年05月15日
The room had a curtain that needed to be hung properly. Then, the restroom had an unpleasant odor. While the customer service was good, it didn't make up for the state of the room. Finally, housekeeping never tidied up, during my stay.
Melodneice, 2 晚家庭旅遊, 2021年05月14日
It was fine except there was a dirty pair of socks ( not mine) in the room. I asked for a new room which was given but no apology just a reaction like it’s no big deal or it happens often.
Richard, 1 晚商務旅行, 2021年05月03日
When I first arrived, the desk attendant was very rude and not understanding. I drove all the way to Schaumburg from St. Louis, mo and was sure that I had booked a hotel. He advised me that I would I would not be able to get my booking rate. I booked it at a higher place standing at the desk with me not having anywhere to stay. I don’t remember his name but he was a white male, older with glasses with a attitude.the shower was hard to drain and the shower head had filth on it.
Alyssa, 2 晚好友同遊, 2021年04月30日