Elevator not working-Spa not working, moved rooms 3 times even though called prior to…
Hotel was worn but clean. Needs some updating. The elevator was out for 3 weeks before…
住宿表示有確實遵守Count on Us (溫德姆)和Safe Travels (世界觀光旅遊委員會)等清潔與消毒措施。
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
住宿使用消毒劑進行清潔；經常有人接觸的表面會以消毒用品清潔，且床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗。
住宿確認有配合Count on Us (溫德姆)，加強清潔與消毒措施。
住宿確認有遵守Safe Travels (世界觀光旅遊委員會)等清潔與消毒措施。請注意，不同國家和不同住宿的文化規範和旅客規定會有所不同，顯示的規定是由住宿業者提供。
Heads up, the elevator is broken. I just had surgery, and knowing that, they still put me on the third floor. In the morning, I encountered a probably 80+ year old lady struggling on the stairs trying to carry a tray with her to go breakfast on it. The hotel didn't offer her any help. I ended up taking her tray and her arm and helping her up two flights of stairs. The AC in my room was also lacking. I couldn't sleep because my AC was not cooling the room enough. It was quiet there, and the beds were comfortable, but I probably wouldn't stay there again.
Sarah, 1 晚商務旅行, 2021年04月25日
Nice clean room. Basic, but perfect as we were just passing through.
Randi, 1 晚家庭旅遊, 2021年04月23日
Elevator was broken. Seemed a little short staffed because the staff was running things to the cleaning folks, so we had to wait at the front desk for them to return, However, the staff was very pleasant and apologetic for the wait and the condition of the elevator.
2 晚好友同遊, 2021年04月23日
Had a great stay. Very nice hotel for the price. Very friendly staff and convenient location. First time since Covid that my breakfast , which was included in price and advertised, was offered to me and it was a lovely and safe breakfast. Would definitely recommend this hotel.
Lucy, 1 晚家庭旅遊, 2021年04月20日
Disappointed that the elevator wasn’t working and we were not told until we arrived. Traveling with kids. Room key wouldn’t open the side door to let us in. Front desk didn’t try to correct it so we just walked around the building each time.
Josephine, 2 晚家庭旅遊, 2021年04月16日
Staff is amazing love it here
Alaina, 1 晚旅行, 2021年04月14日
The whole room smelled like urine. We were told that the hotel was full no other room available until our last day. The sheets were stained with yellow spots, We did get new sheets the second day. The "breakfast" was a joke. You had to choose what you wanted and have the maid prepare it to take back to your room and then she wrote down whatever you took. She used the same gloves to handle everyone's food and clean the counter. We only had food once. The whole experience was. disappointing and degrading. Oh and we asked for handicapped And we're told they were all booked even though we asked over a month in advance. They did not even have something to lift the toilet higher we had to go buy something as my fried has MS and parkinsons. So never again.
Karen, 4 晚好友同遊, 2021年04月01日
was pretty good, no complaints.
AG, 1 晚好友同遊, 2021年03月30日
There were only a few downfalls, overall it was a good stay. If I needed to, I’d stay again. The staff was great and the manager let us check in an hour early and let us pick which floor and view we got, she was very nice! There’s no mention (at least I didn’t see any online/in an email), that they take out an extra $100 for a deposit then it gets returned within 5-10 business days. Our room had a missing lightbulb in the bathroom, making it super dark, so we pulled the cover off and it helped brighten it up a bit. The bathtub creaked pretty bad, it felt like I was going to fall down to the next floor. The dresser which drawer beneath our microwave would not stay in, we ran into it a few times because it was hanging out. The microwave and mini fridge were really nice and not small for being in a hotel room, so that was a nice; added bonus for having a laundry room on the main floor! The AC worked really well, wish I could take it home, lol! We decided to skip on breakfast, due to Covid, they have to serve it for you and you’d eat in your room. Overall, it was not a bad experience, like I said I’d stay again. There were just those little things I felt like needed to be mentioned. Give it a go if you’re looking to stay! :)
3 晚家庭旅遊, 2021年03月25日
The room was clean but the hallways smelled really bad. And none of the fitness machine worked really well.
1 晚旅行, 2021年03月20日