Agree with other reviewer: "Average at best". They have made some obvious rennovations recently with new flooring, paint, bedding. However, the shower head was an "Original Shower Massage" that was probably 15-20 years old. Additionally, the phone was dated. Most people don't use the phone in a hotel anymore but I noticed a significant buildup of grime around the edges.
Cleanliness: Overall, the room was clean. However, when I had been walking around the room barefoot in the morning and then got in the damp shower, I left black footprints on the tub. Obviously, the floors had not been CLEANED in a long time. They may have been swept but not cleaned.
Customer Service: The motel is on a busy road and when I checked in, I asked if we could have a room on the back side or down the one side that is away from the road. The person working the desk just laughed and ignored the request. The parking lot was less than half full so it wasn't a matter of the motel being full.
All in all, it wasn't awful but I wouldn't stay here again.