I booked this room through Expedia and firstly must say that my expectations in paying a room of $322 was a decision made because we had an ill relative to visit in Providence and needed desperately a place to sleep in. In viewing rooms advertised in Expedia thought it was a decent nice place per the pictures. However after I arrived and entered that room my heart sank. It was a damp, moldy scented room with clammy sheets, busted pillow, moldy bathroom, gnats in sink, mold around bath and busted wall behind tub. A towel holder with spackle over the paint. None of us slept due to the noise and the smell in that room. Horrible and when I checked out was informed by the attendant that the rooms were priced by hotel for Saturday night at $160 yet I was charged $322 plus tax a total of $363.92 to sleep in this room. Are you kidding me. This is the price one pays at the Hilton, Raddison and other high end hotels. I at least expected that if I was being charged that price that the place was going to be exactly how pictured and based on details a nice, clean decent room and breakfast, The breakfast was cheerios, fruit loops. bagels, bread, some yogurt, mandarin , in a cafeteria with a ceiling with mold and unclean bathroom. The worst experience for me. Will never stay here and or book through Expedia. Will go direct next time and do more digging around before settling. I will be complaining directly to Expedia.
