Beware - This hotel accepted my payment and then failed to communicate at all when I had to change the booking due to a flight cancellation. I have heard nothing from them about changing the booking or refunding my payment. Absolutely Terrible service!!
Ray
1 晚商務旅行
6/10
Stay was fine. Wasn’t worth the $350 a night as everything was super minimal. WiFi didn’t work at all in the room. Toiletries provided were the bare minimum, expected more for what you’re paying. Breakfast was not worth it either- only did the first day there then ate elsewhere
真實旅客
5 晚家庭旅遊
10/10
GUSTAVO
2 晚旅行
4/10
Only good thing about this hotel is the location. It’s a 3 star at best, priced at 4 stars. Way too expensive for what it offers. Do not get fooled by the photos (like we did!). Rooms are tired, walls and furniture are dirty and over used, bathrooms have mould. Would not recommend staying here unless you desperately need to be close to the Duomo and can’t afford a bit more for a better hotel. Will not be staying again.
A D
2 晚旅行
8/10
Sonder is clean, relatively modern, room was ok. No closet, just a coat rack (which I found annoying) and a shelf for suitcases. Our room looked nothing like the pictures online. Staff was very helpful, friendly, breakfast was adequate, location is excellent.
Close to Duomo, Leo3, grocery store and pharmacy.
Maureen
2 晚家庭旅遊
10/10
Centrally located, modern hotel, clean, friendly staff.
Andrew
3 晚家庭旅遊
10/10
Great location and very nice hotel. The staff was super friendly and serviceminded.
It was super warm and I had a hard time sleeping. I’m not sure if the aircondition was working properly but I also didn’t ask, as we were only therefore 2 nights.
Michela
2 晚好友同遊
10/10
Great little hotel in historic center. Great value for the price, and super friendly staff!
Ian
1 晚旅行
10/10
Julie
2 晚家庭旅遊
6/10
Rooms comfortable but very noisy. If you want a good night sleep don’t stay here.
Ines
3 晚商務旅行
4/10
Emil
1 晚旅行
10/10
Great hotel in a nice an calm area close to the Doumo and other sightseeing. Location was great.
Room maybe slightly small, but enough. Clean and good condition.
Martihn
3 晚家庭旅遊
6/10
Positives: fantastic location, reception team very helpful, common areas clean & welcoming, breakfast.
Negatives: room small, shower leaked, plaster peeling off walls in areas of the shower, room very cold & could not adjust air-con, room decor drab & dated, too much communication from Sonder group.
Overall we did not feel the room reflected the Sonder promotional material. We had a great time in Milan but at best an average time with our room. Your staff are great as are common areas but based on our experience with room 207 your rooms need some updating.
Edward
3 晚旅行
8/10
Maria
2 晚旅行
6/10
The property is ok overall, and the staff friendly, but the property only seems partially renovated (with many worn out features in mine) to tick some boxes. Rooms are poorly soundproofed and therefore pretty noisy.
真實旅客
1 晚商務旅行
6/10
Sandro
5 晚家庭旅遊
4/10
Séjour très décevant.
Cet établissement ne répondait pas aux critères d’un hôtel 4*
Coupure de courant de 22h à 01h du matin en plein match de la coupe d’Europe. Un simple mail nous a été envoyé le lendemain matin.
Pas de veilleur de nuit, petit déjeuner très médiocre, pas de peignoirs dans les salle de bains et j’en passe….
Vraiment trop cher!!! Ne mérite pas 4*
HACHEMI
5 晚旅行
6/10
Very nice stuff, but property needs some touchups
yiri
1 晚旅行
10/10
Such warm and welcoming staff. Totally like how the hotel treats its guests. Very convenient located ad well. A wonderful stay.
Lei
2 晚旅行
6/10
Leaking sink and limited breakfast options. Otherwise an excellent stay in an outstanding location.
David
2 晚旅行
10/10
The hotel was super nice. Exceeded my family's expectations. Staff was very friendly and professional. The jacuzzi was a bonus. Love it!