My son and I left our room to attend a concert and when we got back, part of tge ceiling in the bathroom had fallen down because of a leak dripping down from the ceiling. My eye glass case got ruined from the water dripping on it. I called the manager and she gave me the option of switching rooms or waiting til morning for maintenance as they don't stay on property. I chose to switch rooms.
ANGELA
1 晚家庭旅遊
6/10
Kristina
3 晚旅行
6/10
Clarence
2 晚商務旅行
10/10
Staff was very friendly, check in smooth. The room was spacious however not very clean. There was debris all over the floor including a piece of plastic my husband stepped on with bare feet. There were onion peels on a pillow and the couch, a piece of brownie or something on the floor, obviously the room was not vacuumed. All doors were stained/smudged with something that I easily cleaned off with a towel. There were stains all along the walls in the bathrooms (like coffee was spilled down the wall and left there) and a stain on the bedding. This is not the first time we stayed here so was surprised how poorly cleaned this room was when we arrived. Disappointed that this may cause us not to stay here again.
真實旅客
1 晚家庭旅遊
6/10
No hot water when I tried to take a shower, found a room key and receipt from previous customer. Makes you think of how they missed that and cleaned the room correctly.
Second time in a row didn't have any waffles batter
Sean
1 晚旅行
10/10
Susan
2 晚旅行
8/10
Gail
2 晚旅行
2/10
Matthew
2 晚旅行
10/10
Ted
1 晚旅行
10/10
Had a great experience, price was reasonable
Double
1 晚商務旅行
6/10
We stayed for 1 night. Upon arrival there was weird spatters of (sauces?) or liquid on the walls. When going to bed, we found a dirty tissue between the headboard and the bed. The power went out for the entire hotel in the middle of the night, staff seemed like they didn’t know what to do and didn’t say anything about it when checking out. Breakfast was limited due to power outage so we couldn’t enjoy that. Not the worst, but I’d probably try and find a different place to stay.
Savannah
1 晚浪漫之旅
10/10
jahkila
2 晚旅行
10/10
we had an awesome two-night stay there, really appreciated the free dinner and great breakfast. the room was comfortable, beds were comfortable, bathroom was clean and liked the walk-in shower. The staff was excellent and welcoming.
Jay
2 晚浪漫之旅
6/10
The locks were broken on the back doors, anyone could get into the property without a key.
Carlos
2 晚旅行
8/10
Very spacious my family had a wonderful time on new years eve. Large two bedrooms two bathrooms with a kitchen is what we had
Tanesha T
1 晚家庭旅遊
10/10
Yvette
1 晚旅行
10/10
Matthew and Anita
2 晚旅行
6/10
Would not stay again. staff was friendly but room was old, carpets were dirty in the hallways and furniture was damaged and dirty. Ceiling in bathroom had water damage and mold.
真實旅客
1 晚旅行
10/10
Staff was very nice and attentive. TV would not work in room, they moved us quickly. Large dog was accepted with no issues. It was a lovely room. Wish it had been summer so we could enjoy pool and hot tub. Breakfast was the best I ever had at a hotel!
Marcie
1 晚浪漫之旅
6/10
Could not cool the room enough at night and very dry
Derek
2 晚家庭旅遊
2/10
Christine
2 晚旅行
4/10
On Hotels.com, the listed pet fee for the hotel stated $15 a night for our small dog. It's the main reason we picked this place. At check in they demanded $75 for the pet fee. They were painting the halways so there was paint all over the carpets and heavy odor of paint fumes. I cant sleep without a fan, and there was none to be found. Front desk suggested i open the window instead, it coule only be opened less than an inch at most.