The hotel staff was very friendly. They went above and beyond to make the family comfortable. We had requested a connected room and were told we were going to get a connected room, but I think there was a misunderstanding, and the front desk was very friendly about not being able to Give this to us and delivered champagne which we were not gonna use but also give us $100 credit and food and beverage. Our rooms were right next to each other, though. Aside from that the hotel stay was wonderful.
Nisha
Nisha,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月18日
Sonnenalp Fans
Return visit, we love the quality and service of the Sonnenalp
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月15日
Nathaniel
Nathaniel,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月12日
We stay at the Sonnenalp whenever we can. This time we were there while my wife had hip replacement surgery. Everything was lovely. The room was spacious and clean. The staff, as always, was friendly and knowledgeable. It’s not super fancy, but it’s quite nice, and it’s all one needs.
Charles
Charles,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月17日
Eryc
Eryc,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月4日
Excellent experience on all levels
The spa was clean and perfectly maintained, and every interaction with staff was fantastic. Everyone went out of their way to make our stay special, and exhibited an extraordinary level of service. Perfect location, and the restaurants were excellent. I can't think of any way they could have made our stay better than it was.
Luke
Luke,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月28日
Best place to stay in Vail
perfection
Elizabeth
Elizabeth,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月26日
Ryan
Ryan,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月23日
jerry
jerry,4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月21日
Overall it was a great trip. However, my husband and I got food poisoning. We narrowed it down to either the cookies they give you at turn down service or from the coffee cups meant to be used with the Nespresso machine. We happened to be in our room one morning when maid service came around and she definitely was wearing gloves but used those gloves to clean the toilet and then handle mugs. Really gross when I think about it. Majority of the staff was great, superb. One bell hop may have been having a bad day but totally hit my child with the cart and didn’t even stop to see if they were ok. A lot of highlights but also some worrisome things observed.
Andrea
Andrea,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月19日
Salvador
Salvador,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月18日
Sabrina
Expedia 真實旅客評語
10/10 好極了
2024年10月18日
Michael
Michael,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月17日
Steven
Steven,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月15日
Perfect location in Vail Village. Friendly staff that is not haughty. Good food options. Charming but somewhat dated feel. Needs new bedding.
Carrie
Carrie,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年10月15日
Great location and friendly staff. I also very much appreciate the evening cookies at turn down service. The beds are not very comfortable for this nice of hotel. I would encourage new beds and bedding
Carrie
Carrie,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月14日
Richard
Richard,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月13日
Everything was great
Sumit
Sumit,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月9日
James
James,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月8日
Great stay, Michael the car valet was superior! Desk was also very helpful. We enjoyed the restaurants associated with the property. Breakfast was a bit overpriced for what it was compared to others we have had that were similar, however, it was good as was the service. We only had it once as it just wasn’t worth it with other options around. Rooms were clean as was property grounds. Overall a wonderful stay and would come back to Sonnenalp.
David
David,7 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年10月6日
Beds are really hard and pillows are floppy, that’s my only complaint.
eryc
eryc,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月30日
Debra A
Debra A,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月23日
Great hotel.
PAUL
PAUL,1 晚好友同遊
Travelocity 真實旅客評語
6/10 不錯哦
2024年9月22日
The TV had very few options besides on demand,
I tried to pay for 1 night at the property but the price was way higher than on Expedia,
The breakfast at Ludwig (on the property) was extremely expensive (240 for 3 people) and low quality,
The dinner at Bully Ranch (on the property) was very expensive and not great, more like a low level burger place and the burger for 37usd does not come with fries
so overall for high price property I would call it average to low