Never stay at this hotel, bed was broken, air conditioning broken, didn’t stay in the upgraded room we paid for. No tea or coffe facilities in the room, only one lift work, wasn’t offered anything help discount nothing at all. No cups in your room no kettle nothing. Paid for queen room , had a view of car park. Was a birthday night away. Stayed in room 309. Never ever again.
真實旅客
1 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2021年7月30日
Great location, but noisy with window open even at 4am. Breakfast very disappointing just about warm. The toast was the hottest item!
真實旅客
1 晚商務旅行
Expedia 真實旅客評語
4/10 一般般
2021年7月27日
average at best
not good value for money, and not great for families
Simon
Simon,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2021年7月25日
Overall the stay was ok. The location was good (very central for the city centre) and the staff were excellent - very friendly and helpful. The main issue was that during the recent heatwave the air conditioning was non existent so that the room was incredibly warm. This meant that it was virtually impossible to sleep at night (although we had a fan in our room which helped slightly).
Mark
Mark,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2021年7月25日
Julia
Julia,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2021年7月25日
Good but needs some upgrades
Hotel is fine perfect location.
The rooms would benefit from air conditioning as this made out sleep uncomfortable.
Otherwise easy check in. Room clean and adequate. Parking cost £20 for NCP located behind the hotel as it has no on-site parking. Even with parking ‘validation’ by the hotel it was another £20 for this. I’m sure the hotel could agree for rates better than this.
Neil
Neil,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2021年7月25日
SUET YAN
SUET YAN,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2021年7月24日
Marius
Marius,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2021年7月21日
Chris
Chris,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2021年7月20日
DANIEL
DANIEL,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2021年7月19日
K
K,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2021年7月19日
Very nice staff and very nice view from the room
真實旅客
1 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2021年7月16日
Tired and dated property which was badly maintained and cleaned. It fell below the mark for a 4 star hotel and we had a disappointing stay. Reception staff were all very friendly though and it is well located.
真實旅客
2 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2021年7月13日
Huge disappointment and waste of money!
We stayed at Mercure Bristol Brigstow for 1 night and unfortunately it was just awful. On arrival we were greeted by a member of staff who didn't seem very interested in being there. Once we received our key card we headed to the lifts...... When doing my research before booking this hotel I saw comments that the lifts were out of order, these reviews were from over 18 months ago and to my disappointment one of the lifts were still out of order!! The room itself was immaculate! It was clean, spacious and seemed very nice. However, we soon learnt that the air conditioning did not work and the room was boiling! In addition to this, there was a fan in the wardrobe so I assume they know of the issue. When the heat of the room became uncomfortable we decided to head to the hotel bar. On arrival we were greeted by yet another unenthusiastic member of staff who was not wearing a mask or social distancing who showed us to a table and when I asked for a bar menu he simply said 'we don't do bar menu's'. After a hot and sweaty nights sleep it was time for breakfast, which was yet again was disappointing. After checking out I headed to my car, which I parked in the NPC car park behind the hotel (the hotel's recommendation) only to find my car had been broken into and personal belongings stolen. I know this is not the fault of the hotel but when I went back to inform reception they simply said that it is a common occurrence. In conclusion, I would strongly suggest avoiding this hotel!
Joe
Joe,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2021年7月13日
Loved the location and the quality of room. The parking at NCP is a bit expensive at 19£ for 24 hrs.