漢堡阿爾托那 NH 飯店

Very closed to big supermarket

I Pre paid for a room with King size bed. Went up to Room, it had 2 Twin size beds. Went back down to Reception and then changed to King bed. No Problem. The male receptionist saw that I was utilizing Crutches. The second room had a 2 foot high, (60 CM) walled Tub, with Shower. Quite Difficult for an individual utilizing Crutches to go in and out of. The Next day, the Cleaning Lady, Without Knocking/Unannounced, Opened the door and Stepped in. We brought food with us, since it was stated the Room had a little refrigerator. The Refrigerator was Inoperational. We spoke to a female receptionist and she stated that it could not be repaired/replaced since it was National Unity day in Germany. October 3, 2019. We were told, it would be taken care of in the morning. Never showed up. The room was good, except the Bathroom had a little Mold along Caulking. They are remodeling and currently have no Bar to sit at. They do have chairs in the lobby area to sit.

Very convenient location

The free wi-fi and excellent room made this great value for our stay.

Hotel ist in construction and remodeling phase

NH Hotel Hamburg, Altona, is not centrally located for sightseeing. There was metro and bus stops within 5-15 minutes, depending on destination. Had to take taxi to and from Central train station. Rooms typical "European" small and Spartan, but serviceable. Two twins push together for a double bed. Clean except for floor, which left bare feet dusty. Need swifter instead of vacuum on non-carpet floor . Had nice patio area to sit outside. We didn't eat there so cannot comment on food in restaurant or breakfast. Seemed too expensive to us.

Our room had recently been remodeled, and was very nice. They did a great job planning for charging requirements.

We were given a room that had not been cleaned after the previous guest had moved out that morning. We had a wedding to attend and ended up changing into festive clothing in this dirty room. Very disappointed

This was our second visit to NH Hamburg Altona. We had the same room and were delighted to see the “welcome back” message written on the bathroom door and the fruit basket on the table. Thank you to the person(s) who was so thoughtful! Our room was clean and comfortable. Dinner at the restaurant was really good. The staff were professional and the food excellent, making a quality experience.

The hotel presents well and the staff at reception are friendly and give necessary information. The room is a good size and has recently been renovated. There’s a parking garage for a fee and free parking around the outside of the property. If these spaces are all occupied a space can always be found in the adjacent street. There are good public transport links close to the hotel.