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Cleopatra Palace Hotel

4.0 star property
Beachfront resort with outdoor pool, near Playa de las Américas

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Photo gallery for Cleopatra Palace Hotel

Beach/ocean view
Breakfast served
Massages
1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk
Find your perfect blend of relaxation and adventure at Cleopatra Palace Hotel, near Siam Park. Take a refreshing dip in the outdoor pool or unwind with fitness classes, Pilates, and cycling. With shopping on site, a playground for kids, and helpful staff nearby guests have given top marks to this resort’s convenient location.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Pool
  • Spa
  • Free parking
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurants and 2 bars/lounges
  • Outdoor pool
  • Children's pool
  • Hot tub
  • Beach bar
  • Pool bar
  • 24-hour room service
  • Spa services
  • Conference centre
  • Business centre

Feel at home (6)

  • Children's pool
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
The current price is €155
includes taxes & fees
31 Aug - 1 Sept

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room (2 Adults)

1 bedroom, minibar, in-room safe, desk

Standard Room (2 Adults)

8.4 out of 10
Very good
(12 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Hairdryer
Shower/bath combination
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, Pool View (2 adults and 1 child)

1 bedroom, minibar, in-room safe, desk

Standard Room, Pool View (2 adults and 1 child)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Hairdryer
Shower/bath combination
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Private Pool (2 adults and 1 child)

1 bedroom, minibar, in-room safe, desk

Superior Double Room, Private Pool (2 adults and 1 child)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Private pool
Air conditioning
TV
Blackout curtains
Separate bedroom
Hairdryer
Shower/bath combination
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double or Twin Room, Sea View (2 adults and 1 child)

1 bedroom, minibar, in-room safe, desk

Standard Double or Twin Room, Sea View (2 adults and 1 child)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite (2 adults and 1 child)

1 bedroom, minibar, in-room safe, desk

Suite (2 adults and 1 child)

Highlights

Balcony
Air conditioning
TV
Separate bedroom
Blackout curtains
Hairdryer
Shower/bath combination
Bidet
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Hairdryer
Shower/bath combination
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room, Private Pool

1 bedroom, minibar, in-room safe, desk

Superior Double Room, Private Pool

9.0 out of 10
Wonderful
(15 reviews)

Highlights

Balcony
Private pool
Air conditioning
TV
Blackout curtains
Separate bedroom
Hairdryer
Shower/bath combination
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (Doble)

1 bedroom, minibar, in-room safe, desk

Suite (Doble)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
TV
Blackout curtains
Separate bedroom
Hairdryer
Shower/bath combination
Bidet
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Pool View

1 bedroom, minibar, in-room safe, desk

Standard Room, Pool View

8.8 out of 10
Excellent
(12 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Hairdryer
Shower/bath combination
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Room, Sea View

1 bedroom, minibar, in-room safe, desk

Standard Room, Sea View

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
TV
Separate bedroom
Blackout curtains
Hairdryer
Shower/bath combination
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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Aerial view

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8.2 out of 10, Very good, 1,002 reviews
The price is €214
includes taxes & fees
31 Aug - 1 Sept
Mediterranean Palace
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About the area

Map
Avenida de las Américas s.n, Playa de las Américas, Arona, Tenerife, 38660

What's nearby

  • Las Vistas Beach - 7 min walk - 0.6 km
  • Playa de las Américas - 10 min walk - 0.9 km
  • Los Cristianos Beach - 17 min walk - 1.5 km
  • Veronicas Strip - 17 min walk - 1.5 km
  • Siam Park - 4 min drive - 1.9 km

Getting around

  • Tenerife (TFS-Tenerife South) - 20 min drive
  • La Gomera (GMZ) - 113 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Hard Rock Cafe Tenerife - ‬1 min walk
  • ‪Oriental Garden Chino Thai Indio - ‬1 min walk
  • ‪Hotel Best Tenerife - ‬5 min walk
  • ‪Bianco Ristorante - ‬2 min walk
  • ‪Harry's Bar - ‬2 min walk

About this property

Cleopatra Palace Hotel

When you stay at Cleopatra Palace Hotel, you'll be in a great location, within a short 10-minute walk of Las Vistas Beach and Playa de las Américas. Guests can indulge in massages, and Buffet Cleopatra serves breakfast. Other highlights include 2 bars/lounges, an outdoor pool and a beach bar. Fellow travellers say great things about the helpful staff and location.

More about this property

VISIBILITY

At a glance

Hotel size

    • 431 units
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))

Parking

    • Free uncovered on-site self-parking
    • Wheelchair-accessible parking and van parking on site
    • On-site parking is limited

Transfers

    • Airport shuttle (available on request)*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • 2 bars/lounges
  • Restaurant
  • Beach bar
  • Poolside bar
  • 24-hour room service

Travelling with children

  • Children's pool
  • Lifeguard on-site

What to do

  • On the beach
  • Tennis
  • Pool table
  • Golf lessons nearby
  • Boat tours nearby
  • Snorkelling nearby
  • Scooter/moped hire nearby
  • Skydiving nearby

Working away

  • Business centre
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1996
  • Safe-deposit box at front desk
  • Terrace
  • Piano
  • An outdoor pool
  • Spa services
  • Hot tub
  • Humane treatment of captive wild animals
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
ROOM

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Phone

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Buffet Cleopatra – This buffet restaurant only serves breakfast.
Pool Bar – On-site bar. Open daily.
Bar Hall – On-site piano bar. Open daily.
MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number H-38-4-0000346
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Cleopatra Palace Hotel Arona
Cleopatra Palace Hotel
Cleopatra Palace Arona
Cleopatra Palace
Cleopatra Palace Hotel Arona
Cleopatra Palace Hotel Resort
Cleopatra Palace Hotel Resort Arona
HELP_OUTLINE

Frequently asked questions

Does Cleopatra Palace Hotel offer free cancellation for a full refund?

Yes, Cleopatra Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Cleopatra Palace Hotel?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Cleopatra Palace Hotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Cleopatra Palace Hotel?

Yes, there's free self parking. Parking spaces may be limited.

Is an airport shuttle service offered by Cleopatra Palace Hotel?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Cleopatra Palace Hotel?

Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.

What is there to do at Cleopatra Palace Hotel and nearby?

Practise your swing on the tennis courts. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Cleopatra Palace Hotel also has 2 bars and spa services.

Are there restaurants at or near Cleopatra Palace Hotel?

Yes, there's an on-site restaurant, Buffet Cleopatra.

Does Cleopatra Palace Hotel have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Cleopatra Palace Hotel like?

Cleopatra Palace Hotel is a short 6-minute walk from Las Vistas Beach and 10 minutes' walk from Playa de las Américas. Travellers love the resort's prime location.

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Cleopatra Palace Hotel Reviews

Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Location
Service staff
Breakfast
Beach
Restaurant
Balcony
Cleanliness
Store
Food

What guests liked

  • Breakfast was excellent with a great selection and variety, often with a pianist adding to the pleasant atmosphere. (29 reviews)
  • The property's beach location is perfect with direct access to the clean, sandy beach and stunning views. (17 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Great location

Great location. Next to the beach, restaurants and shops
Gino, 7-night trip

10/10 Exceptional

Had an amazing experience and stay at the hotel.
Tejas, 4-night trip

10/10 Exceptional

Overnight stay.

We enjoyed our one night stay- room comfortable but dated. Limited staff around the pool area for services. Location PERFECT!!
Robert, 1-night trip

10/10 Exceptional

Family bday stay amazing friendly stuff
Katerina, 1-night trip

6/10 Good

Was good only downside was the pillows on the bed
William, 5-night trip

8/10 Very good

Everything about the hotel was great.
THOMAS PURDUE, 6-night trip

10/10 Exceptional

Wonderful!!

This place is awesome! The staff were attentive and nice. The room was comfortable and very clean. Rooms were cleaned every day if you wanted. Breakfast was very plentiful with a ton of variety. Close to everything you would need and next to the beach. Plenty of sun loungers and the pool and grounds always clean. Not one complaint with our stay and will definitely recommend. Best vacation we have ever had! Christine G - USA
Christine, 7-night trip

10/10 Exceptional

Great hotel.

Great hotel and amazing staff. Breakfast was good and the pool area was very chilled out. Only negatives are the sea view rooms are very noisy from noise on the street outside and people on the beach in the dark. The indoor pool is at a charge .
Ashleigh, 6-night trip

8/10 Very good

Great hotel, area is nice, the Piano at breakfast is annoying, but otherwise great
Dan, 3-night trip

10/10 Exceptional

The Cleopatra Palace is just a really nice hotel! Very well located on a stretch of golden sandy beach. Many rooms at the front of the hotel have a sea view balcony offering that refreshing sea breeze when you are sitting out enjoying the relaxing sound of the waves rolling in! Staff very friendly and helpful…
Grant McEwan Gilston, 7-night trip

8/10 Very good

Nice hotel with spacious room. Room had everything you need including a fridge which was great. Breakfast was excellent and ran from 7 until 10.30. Pool area was well maintained and plenty of sun beds. Only negative for the hotel was the fact that there was no shop .. there was a shop in the sister hotel med palace but no acess until after 6 pm. Also the entertainment was only in the sister hotel..
Alan, 5-night trip

6/10 Good

The hotel is well positioned for the beach, shops, bars and restaurants. Our room was a little close to the nearby karaoke bar. Breakfast provided a good choice and we loved listening to the pianist in the morning. The hotel is a little crowded, particularly around the pool where people are allowed to reserve beds all day (but aren't using them) requiring guests to move people's towels in order to find a place to sunbathe. The rooms are basic and lacking any luxury but the beds are comfortable and everything was in working order.
Marie, 7-night trip

10/10 Exceptional

Good room and breakfast

Stayed for 6 nights. Used hotel several times before and always enjoyed our stay.
stephen, 6-night trip

10/10 Exceptional

We had a lovely stay at Cleopatra Palace. Wonderful breakfast with pianomusic. And the beach so close - couldn’t be better!
Caisa, 7-night trip

10/10 Exceptional

Friendly staff, equipment little bit older but well maintained.
Tomáš, 1-night trip

10/10 Exceptional

Great Location

Nice hotel, all staff really friendly, great location near to beach.
5-night trip

10/10 Exceptional

Will definitely book here again when coming to Tenerife.
Xxandr, 5-night trip

10/10 Exceptional

What a class hotel and excellent location really can’t praise it enough special mention to Julia at reception who was an absolute diamond and very helpful during our stay
julian, 3-night trip

10/10 Exceptional

Stunning Hotel

The hotel is superb throughout, immaculately clean. Certain areas are a bit dated but the hotel is stunning through out especially the main dining areas. Location excellent, staff are brilliance and you are well looked after.
Barry, 10-night trip

10/10 Exceptional

Beautiful hotel we stayed over Christmas and was wonderful can not fault this hotel. We can not wait to come back after they have done the refurbishment :)
Kirsty, 7-night trip

10/10 Exceptional

Very good, rooms are s bit dated and could do with an upgrade
Paul, 3-night trip

10/10 Exceptional

Cleopatra hotels

Very clean hotel, staff are friendly and helpful. I will definitely come back to this hotel and recommend it to friends and family
Kemi, 2-night trip

10/10 Exceptional

.
Sonia, 4-night trip

10/10 Exceptional

Being greeted with a glass of Champagne was a very good start. Inside, the hotel looked like a Hollywood set, as was the pool area - a space fit for Cleopatra herself. The breakfast had excellent choices and open for a good time. No in-house restaurant for dinner at this time, which was disappointing, but the main street was 2 minutes away and full of eating places. The beach was outside the front door as was the promenade, which went around the whole bay area. An excellent place to holiday.
Jonathan, 4-night trip

10/10 Exceptional

Lovely peaceful during day around pool, staff very friendly- breakfast excellent
Gail Janet, 10-night trip