We appreciated the location very much . It was easy access to everything we wanted to see. Our room was very clean and just like the picture that I saw in the advertisement. Although the television did not work, as well as the phone for room service. We did not appreciate that the guy at the reception when he told us that they were putting us in a better room and in the side of the hotel that he called the better area. He reference that the other side was were we should be. He got on the phone and spoke with someone in Italian with someone on the phone, after hanging up the phone he said he was going to need to charge us $15 per Person per day for the use of the elevator. When I made the reservation I saw that they had an elevator for us it is important as my husband has a hard time going through several stairs . As I heard his comment I told him we had no choice and he marked something down in the paperwork that he had for our room. Nothing that we would’ve charged $15 fee per day per person. At time of check out nothing was charged as we mentioned the to the person that was at the front desk what we were told the night before. Otherwise their breakfast was absolutely delicious with an incredible variety of food. Thank you
Rosa
Rosa,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月12日
Good hotel but a little tired in places
Nice hotel in good location. Rooms and some areas need refurbishing with wall paper tatty and carpets thread bare, but overall OK. Beds were very comfortable. Shower OK but hot water was variable.
Staff were all very friendly and helpful.
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月11日
Convenient location, amazing breakfast spread!
Our 2-night stay was absolutely fantastic. It is simply a 2-min walk to St Mark’s Square, the city centre. The hotel furnishing exudes amazing Venetian vibes. The hotel staff were so friendly and helpful, providing us with info on the public water buses and route to Burano that we enquire about. The breakfast spread was also amazing and the food tasted really good. The hotel provides a free boat ride to Murano to visit the oldest glass factory (no obligation to purchase anything) and you can purchase the public bus ticket (or a 1-day pass which was more worth it in my case) to visit Burano and back to the main island. Definitely recommends the stay to other tourists!
Violet
Violet,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月11日
Great!
Was a great hotel!
Miguel
Miguel,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月11日
Lydia
Lydia,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月10日
Excelente hotel. Certamente um dos melhores de Veneza. Confesso que me surpreendi com as instalações do hotel de forma bem positiva, não esperava tanto. Atendimento cordial, quarto no estilo europeu, café da manhã muito bom para o padrão europeu. Só elogios.
Soraya
Soraya,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月10日
Highly recommend, beautiful
It was a very nice hotel with great staff. The included breakfast was excellent. It was in a very nice location, although it was a little confusing trying to locate the hotel on day one.
RobinLynn
RobinLynn,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月10日
MAKI
MAKI,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月4日
The hotel was excellent, clean, staff was helpful and friendly. The location was fantastic. I would stay there again and recommend it.
Maureen
Maureen,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月2日
Tudo dentro do padrão!
Foi no geral muito bom! Só o cafe da manhã que ficou devendo no quesito frutas e opções saudáveis.
Rafael
Rafael,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月25日
2 night stay in Venice
I had a fantastic stay at this hotel for 2 nights in Vanice. Breakfast was excellent. The location is very close to everything. The hotel staff is very friendly and their service is amazing!! Thank you
Anil
Anil,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月24日
Rebecca
Rebecca,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月23日
Deborah
Deborah,4 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月22日
Acogedor
Encantador hotel
El personal que está en los desayunos debería ser un poco más amable
ALFREDO
ALFREDO,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月20日
Clara
Clara,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月20日
Alzemira
Alzemira,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月18日
Marisela
Marisela,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月17日
Very good hotel.
Edmy
Edmy,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月14日
Otimo hotel
Hotel muito bem localizado. Funcionarios atenciosos. Quarto confortável com varios amenities. Bom café da manhã, tambem oferece cha da tarde. Valeu a pena.
Coreli
Coreli,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月12日
El hotel está muy coqueto y agradable,
Ana Laura
Ana Laura,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月10日
Close to San Marco.
The main hotel was very nice but we were located in the annex on the 5th floor with no elevator. This was difficult with large luggage or after a full day of walking. The bellhop did help with the luggage though.
Entry to the annex was in a back alley. Room was large and nice although a bit dark. Front desk staff were great. Hotel location was excellent.