A 3 star hotel at best. Low quality infrastructure. Unskilled staff. Disaster breakfast…
Great location by the sea. The view is great. Close to the city centre.
住宿表示有確實遵守ALLSAFE (雅高飯店)和Intertek Cristal (國際性第 3 方專業機構)等清潔與消毒措施。
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
住宿使用消毒劑進行清潔；經常有人接觸的表面會以消毒用品清潔，且床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗。
住宿在前一組旅客退房後，將等待至少 48 小時才會接待下一組旅客入住相同的房間。
住宿確認有遵守Intertek Cristal (國際性第 3 方專業機構)等清潔與消毒措施。請注意，不同國家和不同住宿的文化規範和旅客規定會有所不同，顯示的規定是由住宿業者提供。
Hotel good location looks amazing from outside and reception however we was given one of the old rooms which had a tiled floor that had dirt all over it , so I went to enquire and was given another room that has apparently been refurbished but this was at extra cost which did not please me as the first room is not fit for purpose , breakfast was average due t o freshness and staff were really friendly. The hotel really need to returb the rest of the rooms as once I got the Carpited room you could walk on this not the old tiled floor. The view was amazing pool and the sea 10 out of 10
M, 4 晚旅行, 2020年02月15日
First room smelled like cigarettes, we switched to another one that was not ready to receive guests, the air conditioner was not working, i think it was not fully installed it was barely turned on. We asked to change room for the third time but all rooms on the floor lack air conditioning and ventilation. Food at the hotel was terrible could not eat the meat, only bread and it was expensive, service was bad. Cheap night clubs, cheap lounges and cheap visitors were loud all night.
2 晚旅行, 2019年10月09日
Excellent service, Good location
tarek, 1 晚商務旅行, 2019年10月06日
Lovely stay at this resort. Clean and spacious Lovely swimming pool
3 晚好友同遊, 2019年10月05日
I've been to a few Movenpiks and have loved them, but this one was a disappointment in that the room furniture had burn marks on them, lights were broken, walls were extremely thin we could hear every word of our neighbor, and concierge gave us inaccurate information about the ferry schedule. Pool was gorgeous but not heated so not useable. Buffet food was not good and did not taste fresh. Staff were nice, but this facility did not meet my 5 star expectation. Also no signature movenpik ice cream was on site.
1 晚旅行, 2019年09月07日
Location is really nice. Offering a great view on the city and see
2 晚浪漫之旅, 2019年08月19日
3 Star Hotel I was very disappointed with the service. Poor front desk customer service. We waited 3 hours at the front desk. The rooms are so outdated and the toilet was not flushing properly. The room cleaning service is absolutely insane—they’re always behind and late. They show up at 8pm one night. On a positive note, I must say that the hotel is in a good location, the pool was amazing and the morning breakfast was very good.
5 晚旅行, 2019年08月18日
I truly believe that this particular local is not reflective of the Mövenpick name and certainly doesn’t mirror or deserve a 5* accreditation. You should truly reconsider the management style, the lack of sufficient employees and detail in every room. We reserved 3 non smoking rooms and none were up to standard (from dirt to broken items, to smoke smell on blankets and pillows to cigarette burn marks on furniture to no air conditioning to no towels in the bathroom, no iron or hair dryer,.....the list is a lot longer). We spend our first day waiting for the electrician, technician and handyman to complete their work in our rooms. We couldn’t even get someone to clean the filth in the bathroom since the cleaning crew leaves at 5:00 pm. It was unbelievable to us that there’s no cleaning crew available in the hotel 24 hours a day. I’m very sorry to say that this location has stained the Mövenpick name in our view!
K.S, 2 晚家庭旅遊, 2019年08月14日
Terribly managed hotel. This is a 3 star local Moroccan hotel, not a 5-star international hotel. Facilities are in complete disrepair. Most of the staff is sullen and do not take any pride in their work (or their clothing). Broken things in room too numerous to list, including telephone, toilet flush, power outlets etc. General Manager Alain Rillof manages the place very poorly and thinks he is above responding to customers. Stay here is you are looking for an average 3 or 4 star local hotel. But this is nowhere near a 5 star hotel and is a stain on Movenpicks worldwide.
Mo, 6 晚家庭旅遊, 2019年08月03日
Not a 5star hotel, old rooms
4 晚好友同遊, 2019年07月29日