Nothing
I am a diamoId Hilton member and i can't believe this was a Hilton .
Julie
Julie,5 晚好友同遊
Orbitz 真實旅客評語
8/10 非常好
2021 年 9 月 19 日
Need updates to inside hotel.
Taresa Hyshaw
Taresa Hyshaw,1 晚浪漫之旅
Travelocity 真實旅客評語
6/10 不錯哦
2021 年 9 月 19 日
Not available
I booked thru a third party and requested a handicap accessible room when I checked in there were no handicap accessible rooms available therefore I wasn't able to move around and function as I needed to
Yvette
Yvette,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2021 年 9 月 15 日
Dissatisfied
The condition of my room was not so great….the bathroom tub had a slow drain, the closet door was difficult to open, and the iron was leaky…..just a lot of little things that made my stay uncomfortable….will never stay at a Double Tree again.
Mel
Mel,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2021 年 9 月 10 日
Leonid
Leonid,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2021 年 9 月 7 日
I think the rooms really need an upgrade and to actually be cleaned under the bed.
Tiffany Holmes
Tiffany Holmes,3 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2021 年 8 月 25 日
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2021 年 8 月 20 日
Haley was extraordinary. They all were very accommodating except for one person who wouldn’t get us ice (I went to all floors for ice and they didn’t work). Everyone else was super great!
真實旅客
3 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2021 年 8 月 20 日
Staff is amazing. Hotel needs an upgrade, everything is old. Unfortunately, due to covid, hot tub wasn’t open. Bathtub drain was clogged.
真實旅客
2 晚旅行
Orbitz 真實旅客評語
6/10 不錯哦
2021 年 8 月 16 日
no microwave in one of my rooms and phones in the rooms were not operable/rooms were not cleaned daily
真實旅客
2 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2021 年 8 月 16 日
I spent a bit more money thinking I was getting more service and a nicer place. This used to be a nice hotel. It's looking tired inside and out. Although it was sparsely occupied, I'm pretty sure all guests were crammed on a single wing on the third floor. The elevator was broken (but that didn't stop people from riding it). No housekeeping service (unless you ask 24 hours in advance) so be ready to get your own towels and take out your own trash. The $12.00 breakfast buffet is a rip off. I really don't feel that I got my money's worth this visit.
Mary Margaret
Mary Margaret,4 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2021 年 8 月 16 日
I have always stayed at doubletree, but the beaches of area has gone down in recent years and the staff at the hotel is not as attentive. We have started staying elsewhere but booked beach wood because it was closer to get to family.
Derrick
Derrick,2 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2021 年 8 月 16 日
Shana S
Shana S,3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2021 年 8 月 15 日
Full price being charged despite no regular room cleaning, no pool, and no breakfast included (and the buffet didn’t include the omelet station).
真實旅客
3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2021 年 8 月 15 日
Will definitely return. Safe, comfortable and clean. Friendly front desk. They went out of their way to correct a faucet issue. Thanks.
Marlys
Marlys,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2021 年 8 月 14 日
This property was filthy. I would not recommend.
真實旅客
2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2021 年 8 月 10 日
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2021 年 8 月 10 日
Very clean and staff was wonderful
Easy check in and out
真實旅客
2 晚家庭旅遊
Orbitz 真實旅客評語
6/10 不錯哦
2021 年 8 月 10 日
Was conveniently off the highway and close to many places in Cleveland
真實旅客
2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2021 年 8 月 9 日
Lovely place to stay. Very clean and could tell soon as I entered the elevator.
真實旅客
1 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2021 年 8 月 2 日
Donica
Donica,4 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2021 年 8 月 1 日
The hotel did not honor my room selection and gave me a room facing an interstate highway. There was rotting, stinking trash in an ice-machine room near my room which the hotel did not clean despite three days of my complaints.