Bar service was very slow. They need more staff on
住宿表示有確實遵守We're Good To Go (英國)等清潔與消毒措施。
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
可安排提早入住，但需額外支付 GBP30.00 (視供應情況而定)
可安排延遲退房，但需額外支付 GBP20.00 (視供應情況而定)
住宿使用消毒劑進行清潔；經常有人接觸的表面會以消毒用品清潔，且床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗。
住宿確認有配合We're Good To Go (英國)，加強清潔與消毒措施。請注意，不同國家和不同住宿的文化規範和旅客規定會有所不同，顯示的規定是由住宿業者提供。
Excellent service and great location. Only comment was the shower which went from cold to extremely hot. Care had to be taken before using it.
Lynn, 1 晚旅行, 2021年06月04日
Charming hotel near York centre, with a lovely garden and some very characterful buildings. It was a really treat having breakfast outside, and being able to park in the carpark was a plus. On the negative side, the dining room lacked character, the small doubles are indeed small, with oldfashioned showers and a toilet that wasn't powerful enough to dispose of number twos! And I really wish that such a lovely garden hadn't been filled with clashing bedding plants and far too much bare soil, rather than some beautiful complementary perennials but I'm a gardener and many will just admire the lovely tranquil space.
Louise, 2 晚家庭旅遊, 2021年06月03日
Had a lovely stay, the room was very clean and so comfortable - everything we could ask for The staff are friendly and professional, nothing is too much trouble
Susan, 1 晚家庭旅遊, 2021年06月01日
Comfortable, friendly, good service
1 晚旅行, 2021年05月31日
Great hotel, service and cleanliness was fantastic, only fault was lack of staff. There wasnt enough staff to cover the customers staying, eating and drinking there. They were all rushed off their feet at all times of day.
Amanda, 4 晚旅行, 2021年05月30日
Central location made it a good base for a few days in York. The room was pleasant and clean but was in need of a bit of repainting particularly on the door etc. Given the covid situation it was a little disappointing to find some of the internal corridor doors closed as it meant that we needed to touch the handles.
2 晚旅行, 2021年05月30日
Overall a very nice stay. One problem was food was very slow
stephen, 2 晚旅行, 2021年05月30日
Really nice hotel! I loved that we were really close from the city center and at the same time it was so peaceful. Totally recommend having drinks or lunch at the garden.
Gisela, 2 晚旅行, 2021年05月29日
Nice property, however the hotel is trying to be something it is not, there are plenty of staff however service is very slow & sloppy this is including breakfast & table service outside. The bathroom is room 57 needs some cosmetic repairs around the bath, tea, coffee & SUGAR not maintained in the room. Menus are very limited, wine prices are very high.
Robin, 3 晚旅行, 2021年05月28日
Really nice and comfortable hotel. Staff were all very friendly and helpful. A real problem with the lock on our room door was very quickly sorted by Chris from maintenance. Thanks Chris! Great choice of hot and cold food at breakfast, all very tasty.. Location was perfect, within walking distance of all amenities but a quiet location close to the river. Grounds were pretty with outdoor seating areas. Would recommend and stay here again.
Karen, 3 晚旅行, 2021年05月24日