Welcome to University Inn of Carbondale, where a warm welcome awaits. Enjoy continental breakfast and stay connected with WiFi in public areas. Guests can unwind with coffee/tea in the lobby or explore nearby attractions after checking-in at the 24-hour front desk.
Southern Illinois University - 3 min drive - 2.5 km
Memorial Hospital of Carbondale - 4 min drive - 2.8 km
SIH Medical Group - 4 min drive - 3.5 km
Railroaders Memorial - 4 min drive - 3.5 km
Hickory Ridge Public Golf Center - 7 min drive - 6.3 km
Getting around
Marion, IL (MWA-Williamson County Regional) - 22 min drive
Cape Girardeau, MO (CGI-Cape Girardeau Municipal) - 69 min drive
Carbondale Station - 5 min drive
Restaurants
Burger King - 3 min drive
Eagles Carbondale 2569 - 2 min drive
Little Caesars Pizza - 3 min drive
Tres Hombres Mexican Restaurant and Lounge - 4 min drive
PK's - 4 min drive
About this property
University Inn of Carbondale
University Inn of Carbondale puts you within a 10-minute drive of Southern Illinois University. Free perks include self parking and continental breakfast daily between 6:30 AM and 9:30 AM. Fellow travelers love the helpful staff.
At a glance
DONE
Hotel size
57 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs and cats only)*
Service animals welcome
Off-leash area available
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:30 AM–9:30 AM
Coffee/tea in a common area
Working away
Business center
Services
24-hour front desk
Accessibility
Braille/raised signage
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Well-lit path to entrance
Room amenities
Be entertained
42-inch Smart TV
Premium digital channels
Netflix
Hulu
Streaming services
Home comfort
Air conditioning and heating
Iron/ironing board (on request)
Window screens
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Rainfall showerhead
Shower only
Soap and shampoo
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
More
Housekeeping (on request)
Connecting/adjoining rooms available
Here's the breakdown, no surprises
Refundable deposits
Deposit: USD 100 per accommodation, per stay
Pets
Service animals exempt from fees
Pet deposit: USD 100 per stay
Pets are allowed for an extra charge of USD 25 per pet (may vary based on length of stay)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
Also known as
University Inn Suites
University Inn of Carbondale Hotel
University Inn of Carbondale Carbondale
University Inn of Carbondale Hotel Carbondale
Frequently asked questions
Does University Inn of Carbondale offer free cancellation for a full refund?
Yes, University Inn of Carbondale does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at University Inn of Carbondale?
Yes, cats and dogs are welcome. There's a charge of USD 25 per pet, per day, and there's also a deposit of USD 100 per stay. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at University Inn of Carbondale?
Yes, there's free self parking.
What are the check-in and check-out times at University Inn of Carbondale?
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. Check-out time is 11:00 AM.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
University Inn of Carbondale Reviews
Reviews
6.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.4/10
Cleanliness
6.6/10
Staff & service
5.2/10
Amenities
5.8/10
Property conditions & facilities
6.4/10
Eco-friendliness
Popular mentions
Room
Bed
Service staff
Breakfast
Bathroom
Location
Building
Family friendly
Refrigerator
Lobby
Reviews
10/10 Exceptional
Sep 3, 2025
Warm
Loved the hot water. Minimal but workable.
Gabriel
Gabriel, 1-night trip
6/10 Good
Jul 12, 2025
Good place to stay only complain is the show
Pedro
Pedro, 3-night trip
2/10 Poor
Aug 30, 2025
Terrible service had to get my own towels from the employee laundry room. Very limited breakfast options and no one working in the front desk. The worst experience I’ve ever had a hotel. I will never stay here again if I hadn’t booked this so far in advance, I would never have stayed.
Eric
Eric, 2-night trip
8/10 Very good
Jul 1, 2025
Danny Rocks!
Danny was the coolest person I have met while checking in.
Zach
Zach, 2-night trip
4/10 Fair
Aug 29, 2025
It is dirty. My toilet ran constantly. Even after i asked for maintenance. The wifi foe the tv didnt work until I complained. And then it was only for 1 night. There was trash all over the sidewalks and parkin lot. The service is almost nonexistent. The bed is uncomfortable. They do have a water coolee so thats something
Hazen
Hazen, 4-night trip
10/10 Exceptional
May 31, 2025
I had a fantastic stay at the University Inn of Carbondale! From the moment I arrived, the staff made me feel welcome and went above and beyond to ensure a comfortable experience. The room was spotless, beautifully designed, and had everything I needed. The location was perfect, and the breakfast buffet? Delicious.
Jeff
Jeff, 4-night trip
4/10 Fair
Aug 19, 2025
Bad stay....no staff
There is no staff at all. Just houseekeeping before 2pm. The interent had been out for a week no rooms t.v. worked. Nobody tolds upon checking in. It took me personally 1hr to check it due to payment not being excepted. If you have an issue, its one lady on a room on the 2nd flr who may help you. It was a terrible experience.
Madeline
Madeline, 1-night trip
4/10 Fair
Jun 23, 2025
Moldy
Not a good hotel, dirty room and mold so bad we had to check out early.
Jack
Jack, 2-night trip
2/10 Poor
May 19, 2025
Very dirty but not bad for the price
Jay
Jay, 1-night trip
2/10 Poor
Jun 16, 2025
Not
Gerard
Gerard, 1-night trip
2/10 Poor
Jul 18, 2025
There was no actual human staff available on site. I had to check in via a kiosk that connected me to a call center in India via Zoom. I could barely hear anything they were saying and the closed captions did not work either. The AC went out and i ended up getting a refund and cancelling my reservation.
Do not stay here.
Justin
Justin, 1-night trip
2/10 Poor
Jun 9, 2025
I’m just
It was moldy bugs in room and poor service workers fighting in lobby just all around bad will never go back
maryam
maryam, 1-night trip
10/10 Exceptional
Apr 30, 2025
Great value for the $$
The rooms are old and outdated, needs to be renovated, Overall I would give it a 6/10, however you get what you pay for. The front desk attendant Jack was very nice and knowledgeable, the maintenance guy was very nice
LaShawn
LaShawn, 1-night trip
4/10 Fair
Jun 2, 2025
Pictures were very misleading. Room was gross. Couldn’t even use shower because drain was discharging hair and other gross matter. Will never stay here again.
Jordan
Jordan, 1-night trip
4/10 Fair
May 5, 2025
Floors were filthy and mold in the shower. Just needed a place to sleep so it was fine. Also there was never anyone at the front desk.
Jessica
Jessica, 2-night trip
2/10 Poor
Apr 15, 2025
Dirty and disgusting, room was extremely hot and AC was broken, people fighting in the parking lot, super high pet fees will surprise you at check in. Enjoy your stay at trash hole city motel!!
Robert
Robert, 1-night trip
2/10 Poor
May 27, 2025
Worse place ive ever stayed in!!! No hot water, the tub wouldn't drain and the toilet seat was broken, no breakfast and no people around to help with anything! I will never stay here again!
I have picture and video and it will not let me add it where it says add photos of your stay
Adrian
Adrian, 2-night trip
4/10 Fair
Jun 9, 2025
Cheap for a reason. Not for families
Right next to a rowdy bar that lets out around 50 people at 1:30 am. Room has damage galore and no actual attendant on duty, just a kiosk. Breakfast is decent though and it's pretty quiet during the day. Also a kid breaking bottles against the abandoned building next door after 1 am is a lil wild. I told him chill out and he left though so all good I guess.Water pressure not great.
Jaime
Jaime, 2-night trip
6/10 Good
Apr 13, 2025
Hard to Beat the Price
The price here remains a great value. The rest still needs work, but i do think they are trying. The individuals operating the check-in kiosk, for example, seemed more friendly than last time. The area behind the hotel (my room faced that direction), however, needs a major clean-up. I will continue to patronize the place given the value/effort
Jeff
Jeff, 1-night trip
4/10 Fair
May 23, 2025
Hreat bed but sheet was dirty. Toilet was broke and shut off. TV remote didnt work. Haeat AC unit broke up and dirty
Jeffrey
Jeffrey, 1-night trip
10/10 Exceptional
Aug 31, 2024
Hotel was clean and quiet
Verified traveler
1-night trip
4/10 Fair
May 19, 2025
Not worth your money.
Hotel in perpetual state of disrepair. Holes in the wall, spots needing touch up paint, water damaged wood. Check in was done through a kiosk with a person on camera. Very difficult to understand him. Breakfast was limited to cereal and toast. Stained sheets. Broken window. Spend your money elsewhere.
Suszanne
Suszanne, 2-night trip
2/10 Poor
Apr 23, 2025
Room was not ready on arrival, room was dirty still , no breakfast, no staff for help,
Yanna
Yanna, 2-night trip
10/10 Exceptional
Dec 15, 2024
Awesome Customer Service !!!
Customer service was great and very friendly . I enjoyed My stay .