Awful. We were treated like trash from the moment we arrived. I was questioned about my service animal to the point that I felt uncomfortable and very unwelcome. like just checking in was a huge inconvenience to this gentleman who was literally training a new employee to do that exact job. We ordered room service and couldn’t get liquor because the bartender had already gone home and the other staff didn’t know how to make a vodka soda water. We confirmed we could pay in cash the following day at checkout but that message wasn’t passed on to others as my card was charged and declined several times but that didn’t stop them from trying again. They called the room, aggressively demanding payment. They called again at exactly 11 am, as we were walking out the door to check out, that we needed to check out and pay. Hospitality is non existent in this place. Avoid if you can!
