I don't understand how this business is still open with such terrible customer service !!!
We are not demanding and we don't like to leave bad reviews,
but this hotel was by far the worst we have experienced so far !!!
The rooms smell like MOLD and are very DIRTY They offer breakfast, but it can't even be called a continental breakfast…
They offer a playpen, but it's the same lie as the breakfast!!!
The staff is so UNPLEASANT
A woman with braces treated us so rudely when asked for an explanation…
When I asked her why her attitude was so aggressive, she said she was matching my energies... speechless
We love to travel on weekends with our 12 years old and 11 months old kids but I promise you ,this hotel doesn’t match the needs for any type of traveler !
Ana
Ana,2 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2025 年 6 月 23 日
Jordan
Jordan,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 22 日
Good for a 1-2 night stay.
Bridget
Bridget,1 晚好友同遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 4 月 6 日
Katherine
Katherine,1 晚旅行
Travelocity 真實旅客評語
2/10 不太好
2025 年 3 月 31 日
Nightmare at the hotel
Peggy
Peggy,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 1 月 20 日
Daniel
Daniel,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 1 月 19 日
I booked a room for one night & when I got there front desk tells me that I can’t get the room that was paid for because I didn’t live 50 miles or further out of the area. This is a new policy that started on Christmas Day last year that I wasn’t aware of or told about so I never got to stay. Had to book another room at a different hotel. Still waiting for my refund. That’s the dumbest thing I’ve ever heard but if that’s how you want to run your business then go for it. It’s also no where in their website of this policy change.
christina
christina,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2025 年 1 月 13 日
I had an emergency come up, and had to cancel my last 2 nights but nobody could seem to get together and give me a refund or even a partial refund for those 2 nights. Poor customer service.
Kaitlyn
Kaitlyn,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 22 日
Tim
Tim,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 11 月 28 日
Room was outdated but clean no real major complaints.
Thomas
Thomas,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024 年 11 月 22 日
Very good customer service.
Michael
Michael,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 11 月 18 日
Everything was AMAZING
April
April,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024 年 11 月 14 日
Maura
Maura,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024 年 11 月 8 日
Michael
Michael,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024 年 11 月 6 日
Hotel antiguo, en condiciones regulares, lo bueno, tiene la parada del bus al frente.
Gerald
Gerald,3 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2024 年 11 月 3 日
don’t waste your money
Whole hotel stunk. Windows are unable to open. All of the furniture and walls were falling apart an nasty looking the pull out couch still had sheets from the whoever last stayed and wouldn’t give me new ones after only a sheet
Lucas
Lucas,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024 年 11 月 2 日
Shawndinqua
Shawndinqua,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024 年 10 月 24 日
真實旅客
2 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2024 年 10 月 23 日
Not the cleanest
Wesley
Wesley,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 10 月 20 日
Shawndinqua
Shawndinqua,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 10 月 12 日
Michelle
Michelle,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024 年 10 月 6 日
My stay here has been great! I wish they had double beds for the suites, but the king bed did its job. Staff were very pleasant.