This hotel needs some love. The staff was friendly, the beds were pretty comfortable, and the shower was good. Those are the positives. Our room had a big black bug, no lamp shades on any of the lights, and seemed dirty. The window shades were broken and dirty, there was no fan in the bathroom, and it felt like it rained in our room. Everything was wet. We had mold on the pillow cases due to the moisture. We had 1 set of towels in our room and had to ask for more from the front desk. We have stayed in many Country Inn and Suites and have always had a great experience. The owners of this one need to make some improvements. It doesn’t meet the expectations of the Radisson name.