This is a difficult review because I am not sure if deficiencies are related to covid or for cost savings. I will give them the benefit of the doubt and assume that the reason for no breakfast or room service is due to lack of staff. The bed does not have a headboard and is just positioned against a wall. The soaps in the shower have broken dispensors and from the looks of the soap it appears that people dip their fingers in the bowl.
There was only one packet of coffee (other was decaf for the entire stay. The carpet had weird stains and discoloration probably due to pets allowed in all rooms. Baseboards were grungy and the coffee pot and cups most likely only get a wipe down as opposed to washed based on residue found inside. The grounds were clean, the front desk ladies extremely nice and Monterey is such a pretty place. They have a nice firepit outside for people to sit by at night. I would recomend this place for friends but not for those that cant overlook some of the deficiencies