Very bad experience. terrible and slow service.The worst part when we was in Sri Lanka. Never want to go to this hotel again.
真實旅客
Expedia 真實旅客評語
10/10 好極了
2015 年 2 月 26 日
人太多
环境,服务,海滩都很不错,就是人太多。
真實旅客
Hotels.com 真實旅客評語
10/10 好極了
2014 年 10 月 7 日
Great room and restaurant
Excellent room with balcony and nice sea view. Restaurant has a great sea view too. It's a wonderful experience to have breakfast while watching big waves.
Jacqueline
Hotels.com 真實旅客評語
6/10 不錯哦
2014 年 10 月 5 日
Not worthy the money
The hotel is a bit strange and dark, facility is poor. They even do construction near lobby with very big noise in daytime which is really unacceptable. Very low value for money. Not recommend.
Rebecca
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 2 日
Galle visit
Great hotel, great rooms, great experience.
Overall very happy.
Only hitch was that taxi service in the hotel's arrival/departure zone is handed over to an independent tuk-tuk driver, who obviously double or triples the rates.
Kristian
Kristian,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 1 月 6 日
Krishan
Krishan,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 1 月 6 日
Please get a grip on breakfast service!
This is a generally excellent hotel. No more on that need be said. You won't be disappointed. Except that the breakfast tea is terrible.
There is just one thing that we noticed on our last day. Breakfast is from 7am, our taxi was a 0730, a fairly typical departure time with either a flight or busy day scheduled.
So, any hotel guest who is there right on 7am is likely to be on a short timescale. The hotel should recognise this, and the staff should be aware. It felt like nobody was really interested in offering any service until it was too late. No shortage of politeness and smiles! - just glacially slow service until someone got the message and barked a few orders.
Robert
Robert,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024 年 12 月 26 日
Terrible check-in experience. We reached the property at around 2 pm. We were made to wait for an hour before one room was given. The other room was given half an hour thereafter.
The rooms are not sound-proof. The noise from the corridors come into the room. The is no peace in the hotel. Too much chaos and it can be felt in the rooms.
The food at Lorenzo is average. The pizzas there are not good.
The good things - The staff is courteous and nice. The buffet breakfast is good. Great variety of food. The Sri Lankan cuisine at buffet is good.
Overall stay experience - average. Did not enjoy Galle and the hotel was a big contribution to this bad experience in Galle.
Shantanu
Shantanu,2 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024 年 12 月 24 日
Arijit
Arijit,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 23 日
Absolutely perfect place for relaxed vacation!
Emi
Emi,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 11 月 10 日
Daiki
Daiki,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024 年 11 月 6 日
Stayed one quick night, beautiful facility on the water and a room that allows you to enjoy it. The bed was the best! I know it sounds kinda ordinary but great bed!!
Jeanine
Jeanine,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 10 月 20 日
Ryuhei
Ryuhei,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024 年 10 月 19 日
Location Location perfect
Location is perfect and breathtaking. Staff is so wonderful,checking in was so effortless and welcoming. Would gladly stay here again
Debra
Debra,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 10 月 17 日
very nice room and service. beautiful beach view
Uppiliappan
Uppiliappan,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024 年 9 月 19 日
ホテル自体はとても綺麗ですが、周りがぼろいです
MIMMIN
MIMMIN,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024 年 8 月 3 日
Staff are warm and very friendly and they showcased the Sri Lankan hospitality. The Sri Lankan food served at the hotel was very delicious. But, I would've preferred a few more options.
Kanagaratnam
Kanagaratnam,3 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024 年 7 月 30 日
Shun
Shun,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 3 月 24 日
karen
karen,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 3 月 5 日
Catherine
Catherine,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 1 月 21 日
Best big hotel I stayed in that doesn’t feel like a big hotel