What a great experience. Naala is exactly what it advertises itself as - a 3.5 star hotel with some blemishes but an eagerness to succeed. When we go back to Tulum we will stay at Naala again!
The hotel is tucked back off the road. The outdoor lobby is quite welcoming but does show some wear but the front desk service was professional. The courtyard was so relaxing - while you can hear the music from the rooftop, the hammocks and waterfalls make it a perfect place to chill before or after your day.
We splurged on the "family apartment" as it was not that much more than a single room and gave us a huge amount of space. The patios and balconies are a little light on furniture, so glad for the courtyard. Room was clean, beds were wickedly comfortable and showers were strong. We felt safe.
There are some good restaurants within 100 yards and downtown is only a 20-minute walk but the best meals we had on our trip were at the Naala rooftop restaurant. Highly recommend. Reasonably priced as well. Salmon was perfect. Breakfast farmers omelet (I got well done) was fantastic. Smoothie was nice - they use ice and agave nectar (order accordingly).
Order a drink from the restaurant and bring it to the rooftop pool - plenty of seating. The best part of the roof is the unobstructed view (think sunrise and sunset). You can see the Tulum heritage site and the ocean from the roof.
As the hotel does not supply extra water, we were very happy to find an Oxxo and a 7-eleven only steps away
Thomas
Thomas,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月4日
Lea Toya
Lea Toya,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月2日
Ana
Ana,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月19日
Satisfecho
Todo bien segun lo esperado
Guillermo Fidel
Guillermo Fidel,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月18日
Vale o preço
Hotel não ruim é o preço! Mais precisa lavar os tapetes .
Atendimento é legal , comida mediana, café da manhã legal . Vale o preço .
priscila
priscila,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月16日
Por um noite ok. Cafe da manha péssimo nao vale a pena pagar.
Vinicius
Vinicius,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月3日
真實旅客
4 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月1日
Naima
Naima,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月27日
Excelente custo benefício
Hotel muito bem estruturado com um rooftop muito agradável. Ainda bônus pelo app.
alexandre ferreira
alexandre ferreira,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月3日
Comodo
Buena experiencia
Clemente
Clemente,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月20日
Nio
Nio,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月20日
Kevin
Kevin,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月11日
Paulina
Paulina,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月24日
I was surprised how nice it was for the price.
Derek
Derek,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年7月29日
falta mantenimiento
ADRIANA
ADRIANA,3 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年7月24日
Great hotel and ok location but unfortunately very easy to hear tv from one room to another so a lot of noise from this and difficult to sleep also expensive simple breakfast
Brian
Brian,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年7月10日
That fabulous lobby and rooftop amenities.
Andres
Andres,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年6月24日
The location of Naala was perfect. Convenient store is walking distance and Super Aki is a 5 minute drive. Gas station is also very close, and many good food spots that are walking distance from the hotel. The rooms are clean and very well taken care of.
Andrew
Andrew,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年6月19日
Está precioso y todos son muy amables
Angelica
Angelica,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年6月16日
Claudia
Claudia,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年6月11日
no me gustó la ubicación, está en la trastienda de una propiedad, cobran todo, a pesar de que tenía entendido que tenía desayuno incluido