bad service and selfish during Covid 19 outbreak
Average, expensive for a solo traveller. Poor breakfast. Asked for inside room. Check…
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
住宿使用消毒劑進行清潔；經常有人接觸的表面會以消毒用品清潔，且床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗。
住宿在前一組旅客退房後，將等待至少 24 小時才會接待下一組旅客入住相同的房間。
Walls are pealing smoke odor very strong and no room to walk around the bed bathroom door does not close TV INOPERABLE AC INOPERABLE
Emad, 1 晚家庭旅遊, 2019年10月31日
The hotel was conveniently located for my needs and fulfilled my needs for my short stay in Marrakech but the service in the bar area was very slow and the decor was quite shabby generally.
Matthew, 3 晚旅行, 2019年09月28日
RUN AWAY- to say this needs a deep cleaning is a joke. It is INFESTED WITH BUGS, MITES, FLEAS, and it is a systemic problem that they know of and do nothing about. It has ruined my vacation, and now in another country, I take them with me, on my body, in my hair, and all of my clothes. I couldn't even sleep the infestation was that bad. NO internet, for all of the 2nd day, and most of the 1st and third. Others in the hotel also complained of the infestation. NO one should have to tolerate this at any price. Smoking in the hotel, even at the check in desk is commonplace. Spent 3 night in Casablanca IBIS and it too has bugs, but was at least cleaner. THis is outrageous that they should be able to even list on Hotels. com. I will NEVER stay at another IBIS in my life due to this experience. They didn't even put pillow cases on the pillows and laughed when I told showed them the stains on the pillows. NO NET? NO A/C and infested. It should be condemned.
Philip, 3 晚旅行, 2019年09月12日
Very nice pool area. Great location. Rooms are ugly and service is poor
1 晚家庭旅遊, 2019年08月14日
I booked through you and on arrival no booking listed i came late at around 130am and they had no record ....they even refused to book anything tonight! What a nightmare!
1 晚旅行, 2019年08月09日
Toilet not bolted to floor So almost fell off it with the toilet tipping over. Bad sewer smell oozing from bathroom. Best thing is the shower with hot water and Grohe Tap. Towels are thread bare. Practically rags. parking is impossible and attendant keeps wanting to gratuity for nothing. Avoid.
Diane, 1 晚好友同遊, 2019年06月29日
I had good experience, very helpful and smiley staff.
Abdlekbir, 1 晚浪漫之旅, 2019年06月17日
too old and desk was broken did not work aircondioner
1 晚好友同遊, 2019年05月26日
Friendly - clean - great pool space and garden - would defo come back
4 晚旅行, 2019年05月13日
The location was ideal for traveling by train as it is literally steps from the station.
2 晚商務旅行, 2019年05月12日