Had an issue with wet carpet under the AC unit, and the front desk attendant said “I can give you towels, or move you rooms. I will do whatever you want me to to make this convenient for you!”
Zero hassle, moved rooms with no other issues.
Tyson
Tyson,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 29 日
Curtis
Curtis,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 24 日
Not good
Elevators didn’t work. They say it got struck by lightening. Maybe so but that was before I booked, so a notice was warranted.
TVs didn’t work, maybe because of lightening. Again notice.
Hair all over bathtub when we arrived.
Not good
Kirk
Kirk,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 19 日
Joseph
Joseph,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 19 日
Not great after being price gouged
We were charged $292 for one night. After moving our college kid in all day long we got to the hotel about 11 o’clock, where we then had to climb for flights of stairs because the elevator was broken. Then the carpet in front of the air conditioner and chair was wet. The air was humid the whole time we were there. The front desk associate was nice.
Michah
Michah,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 18 日
Horrible hotel
Horrible staff. Very rude. Someone else underwear in our bathroom. Elevator didn't work even though they promised it would be fixed. Tried to move rooms for a few when we were supposed to stay in same room. Promised chocolate covered strawberries and surprises for my daughter going to college. NOTHING. Will not stay here again
Joseph
Joseph,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 17 日
Worst hotel ever
Elevators are broken. Stair railing fell off as I was going up the stairs. My husband caught me. They are the richest people. I'm trying to love my oldest into college and this was the worst hotel ever. Didn't get room service. 2 pair of underwear that are not ours in bathroom when we got there. Most of weight room doesn't work. I just want a refund
Joseph
Joseph,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 16 日
Hairy shower
The elevators did not work, and when we checked into our room, it smelled musty. The shower was full of hair. Both on the shower wall and in the tub appeared somebody had washed a wig and shook it out all over the place.
Stephen
Stephen,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 16 日
Given 2nd Floor Room - Elevator Out of Service
After checking in, and retrieving belongings from the car, then the front desk attendant (young, Caucasian lady with dark hair) informed us the elevator was out of order!!! Why put us on the 2nd floor? We get to our room and find out we are in a wheel chair accessible room!! Again, why?? This is not the room that we booked. No one in my party is wheel chair bound or need this type of room. This is the first and last time staying at this hotel.
NICHELLE
NICHELLE,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 16 日
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 12 日
Decent stay on a busy University weekend
Decent hotel. Service was good and went fast. The lobby is clean and well lit. Breakfast is the normal fare. Coffee machines are a nice touch. The room was a little run down. Bathroom could use a little love. Paint missing, base board missing, stains on tub. The carpet at the threshold was worn and fraying. The TV did not get off the greeting screen. Not a game changer but a little frustrating. Even rooms face the back and field so less noise. A few fast food places within walking distance. Parking lot was well lit.
Scott
Scott,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 12 日
James
James,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 11 日
Rebecca
Rebecca,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 5 日
Troy
Troy,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 5 日
Eddie
Eddie,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 3 日
Great place to stay!
Great experience! All staff were courteous and helpful. They responded timely and professionally to requests (extra bed linens, towels, pillow). Room was clean and well maintained. We accidentally left a few items upon checkout and when I called the person who answered the phone was very helpful and called back in less than 10 minute let me know where the items were found and where they could be picked. Your attention to quality, cleanliness, and customer service were refreshing!! Thank you!
Ginger
Ginger,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 1 日
Time for an update
There was what looked to be mold on ceiling and the ac raddled all night.
CJ
CJ,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 29 日
Catherine
Catherine,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 27 日
Collin
Collin,4 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 19 日
The lobby and common areas smelled sour, had no ac or the ac was out and they were very humid. There was only one working elevator and the ice machine on our floor was broken. The rooms were dated and did not match the pictures in the online description
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 19 日
Very friendly staff and very accommodating
Stephanie
Stephanie,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 19 日
Not a desirable place to stay
I understand the hotel is coming up for some updates, and that is to be understood. Overall, the hotel was just dirty. Our room smelled like a boys locker room and the sheets and comforters were dingy. Luckily, we stayed only one night. I haven’t had the best of luck with hotels from hotels.com in a while.
Tramaine
Tramaine,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 13 日
Don’t waste your time
It’s not clean… a rat found in the pool. Sheets had stain on them. Hotel room was musty and smelly. Property was not taken care of even though it said it was remodeled.