The lady at check in was very friendly and nice. The doorways are hard to get the carts thru. The room was dirty. There was hair in the tub, walls had gunk on them, and ceiling had spots. I spilt a little water in the floor between the beds. When I got a towel to clean up the water, the towel was very filthy after cleaning up.
Deborah
Deborah,1 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 9 月 17 日
Horrible stay
The bed was broken and the shower had no hot water. When I told the desk about it, they said they’d fix it, but what they actually did was go into my room while I was not there and didn’t know. They “fixed” the bed but didn’t fix the hot water. When I asked if they went into my room without my knowledge they said yes like it wasn’t a big deal. They also told me they could comp me 2 nights but then when I checked out told me there was nothing they could do.
Hunter
Hunter,6 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 9 月 15 日
Tim
Tim,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 8 日
Nice price and hotel
Great check in service. Breakfast was not up to their usual standards.
Robert
Robert,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 7 日
Convenient reasonable great pool basic breakfast
Nice hotel. Needs some updating
Robert
Robert,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 7 日
Nice enough place
Quiet hotel in a peaceful beautiful area of Germantown.
William
William,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 6 日
Wilbert
Wilbert,3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 3 日
Keith
Keith,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 11 日
Courteous and quiet
Keith
Keith,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 6 日
Christopher
Christopher,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 6 日
Christopher
Christopher,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 30 日
Teresa
Teresa,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 24 日
Audra
Audra,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 6 月 20 日
There was a live roach in the bath tub and a hair in the corner of the bed upon arrival. I advised the lady at the desk and she just shook her head and said that they had sprayed a couple of days ago. That's it. Nothing else. There was a strong odor coming from a couple of the rooms and it enveloped the hall creating an uncomfortable and nauseating feeling when entering and existing the room. The location was great.
Angela
Angela,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 6 月 17 日
I asked for a room change twice before accepting room # three. I was still dissatisfied, however, it was better than the first two. It wasn't clean. The towels are super thin and cheap. I had back pain from sleeping on the bed. The shower drained extremely slowly, so the water collects to where your feet are in a pool of water. We all wore shower shoes, said a prayer, and got in and out! The toilet also flushed slowly. You had to flush several times just to get the tissue down. I told the kids to only do number one here. This hotel/motel needs major updating.
Donna
Donna,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 15 日
Robert
Robert,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 14 日
It was clean and it was just a trip to take care of some business the service was good!
Deirdre
Deirdre,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 11 日
William
William,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 5 日
Brittany
Brittany,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 4 日
Michelle
Michelle,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 5 月 26 日
Dr. Ronald L.
Dr. Ronald L.,4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 24 日
I loved the jacuzzi
Elizabeth
Elizabeth,1 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2025 年 5 月 22 日
Not impressed.
First impression when you walk into the hotel/lobby is a weird odor coming from somewhere. Room was not impressive, walking barefoot on the floor had my feet black because the floor was so dirty. Kept finding random hairs throughout the room/bathroom. It was not a pleasant stay, will not be staying again and will not be recommending this hotel to anyone.
Savannah
Savannah,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 19 日
The area is beautiful! This hotel is a 0 - 1 star hotel. EXTREMELY DIRTY! The rooms & hotel is filthy, and smells TERRIBLE ! We had 3 nights booked and left after the 1st night. (We would have never stayed the 1st, except we didn’t arrive until after 1am. ~ Expedia did issue a credit for our remaining nights)
Carrie Lynn
Carrie Lynn,3 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2025 年 5 月 10 日
Should have read the reviews...my bad. Did not stay. Lost 150.00 went to a nice hotel. The smell in the room was musty. Shower was like from the 50's. Noticed the air conditioners when we arrived, dirty and green color. That should have told me all I needed to know. But a no refund!
This is supposed to be one of the better areas of Memphis, Germantown, Tn.
this hotel is need of a total renovation. REAS THE REVIEWS...
The only positive was the lady staff at the front desk, She was nice.
I normally don't take the time to offer a review, BUT !!