Please, Please, Please STOP using FABULOSO floor cleaner. It is Toxic and the smell gives headaches and sore throats to people who are sensitive. I would think a hotel with guests using the N. Mayo Clinic would be more sensitive than most to especially strong, lingering odors.
The first rooms (303 & 305--my parents in one and my sister and me in another) smelled so terribly of cig smoke we asked for other rooms. The Front Desk person was so very kind and accommodating, gave us two new rooms on the 2nd floor, which were much better, altho one did have the Fabuloso lingering smell, so we could not keep the door open between the two rooms.
The entrance/lobby floors & elevator were in need of deep cleaning and repairs, as were the chairs in the dining area. Room was perfectly clean and as pictured. I would give this place a 2.5-3 rating.