Near a train station, Ashford International Hotel & Spa offers upscale comfort with an onsite spa, garden views, and Horizon Restaurant serving British cuisine for dinner. Unwind with yoga classes at the health club or relax in the sauna while enjoying free in-room WiFi.
Port Lympne Wild Animal Park and Gardens - 11 min drive - 18.0 km
Gusbourne Estate Winery - 16 min drive - 19.3 km
Getting around
Gatwick Airport (LGW) - 70 min drive
London (SEN-Southend) - 87 min drive
Ashford International Station - 6 min drive
Wye Station - 6 min drive
Ashford, England, UK (QDH-Ashford Intl. Train Station) - 29 min walk
Restaurants
Low key Taproom - 3 min drive
McDonald's - 15 min walk
The County Hotel (Wetherspoon) - 2 min drive
McDonald's - 20 min walk
Burger King - 12 min walk
About this property
Ashford International Hotel & Spa
Ashford International Hotel & Spa puts you within a 15-minute drive of Port Lympne Wild Animal Park and Gardens. You can indulge in deep-tissue massages, body wraps, or mani/pedis, and grab a bite to eat at Horizon Restaurant, which serves British cuisine and is open for dinner. Other highlights at this eco-certified hotel include an indoor pool, a bar/lounge, and a health club. Fellow travelers say good things about the pool and helpful staff.
At a glance
DONE
Hotel size
179 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
Restaurant
Bar/lounge
What to do
Yoga classes
Shopping
Working away
Business center
19 meeting rooms
Conference space
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Pool loungers
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Health club
An indoor pool
Spa services
Sauna
Banquet hall
Accessibility
Elevator
Wheelchair accessible
Wheelchair-accessible path to elevator
Low-height counter/sink
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Heating
Electric kettle
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body wraps.
Dining
Horizon Restaurant - This restaurant specializes in British cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Quench Bar - This bar serves light fare only. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Here's the breakdown, no surprises
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 15.00 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 25.00 per accommodation, per night
Pool, spa, & gym (if applicable)
Children under 16 years old are not allowed in the swimming pool without adult supervision
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
National rating
This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Also known as
Ashford International Hotel Kent
Ashford International Kent
Hotel Ashford International
Hotel Ashford International Kent
Ashford Hotel International
Ashford International Hotel
Ashford International
Ashford Hotel Kent
Ashford & Spa Ashford
Ashford International Hotel
Ashford International Hotel Spa
Ashford International Hotel & Spa Hotel
Ashford International Hotel & Spa Ashford
Ashford International Hotel & Spa Hotel Ashford
Frequently asked questions
Does Ashford International Hotel & Spa offer free cancellation for a full refund?
Yes, Ashford International Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ashford International Hotel & Spa?
Yes, there's an indoor pool.
Are pets allowed at Ashford International Hotel & Spa?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of GBP 25.00 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Ashford International Hotel & Spa?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at Ashford International Hotel & Spa?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
What is there to do at Ashford International Hotel & Spa and nearby?
Onsite recreation at Ashford International Hotel & Spa includes yoga. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a health club. Ashford International Hotel & Spa also has a garden.
Are there restaurants at or near Ashford International Hotel & Spa?
Yes, Horizon Restaurant offers British cuisine.
What's the area around Ashford International Hotel & Spa like?
Ashford International Hotel & Spa is a short 10-minute walk from Cineworld Ashford and 19 minutes' walk from Ashford Museum.
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Ashford International Hotel & Spa Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
8.2/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Bed
Breakfast
Lobby
Bathroom
Food
Bar
Restaurant
Children
What guests liked
Breakfast offered a broad choice of food and was described as tasty, good, and lovely. (27 reviews)
The property offers good secure parking and a convenient location. (4 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
Aug 12, 2025
Great stay.
Lovely stay. Great breakfast. Staff were helpful.
Claire
Claire, 1-night trip
10/10 Exceptional
Jul 27, 2025
First visit
Nice hotel and comfortable room
Ian
Ian, 1-night trip
10/10 Exceptional
Aug 18, 2025
A lovely, comfortable hotel.
Very friendly reception staff. Extremely comfortable bed. Walls are a little thin, especially when there are little kids running around above, but that's hotels in general for you, earplugs are always on hand. Food was lovely, and plenty of gluten free options, even pie which is a very rare find. Not had time to try the spa. I'd stay again if I was in the area.
Rachel
Rachel, 1-night trip
10/10 Exceptional
Aug 19, 2025
lovely hotel
We enjoyed our one night stay at this hotel. Room and hotel were very clean and comfortable. We got there late at night and had to leave early in the morning, so didn't get to use any of their amenities, but breakfast was good (with good options) and room fridge was stocked with beer! Check in and check out were very smooth and quick. A bit on the expensive side. Staff was friendly and helpful. Would stay again (at a lower rate though!)
George
George, 1-night trip
10/10 Exceptional
Jun 6, 2025
Well situated, loved having spa available for guests walkable dinning options friendly staff.
Michael
Michael, 1-night trip
8/10 Very good
Jul 12, 2025
Nice hotel
Nice hotel but they need to ensure reception staff are trained and know what they are doing to avoid delays and give good customer service.
Nicola
Nicola, 1-night trip
10/10 Exceptional
Jul 26, 2025
Very relaxing experience
On a long bike packing adventure, stayed for one night and enjoyed a massage at the spa. Top notch hotel, very helpful solo receptionist also stored my bike in the concierge room. I slept well and had a great breakfast.
Alan
Alan, 1-night trip
8/10 Very good
Jun 24, 2025
A nice place to stay
It is a nice and comfortable place to stay
It would have been convenient if there is a Bus service stop nearby from the Hotel to the Town Centre
We do not drive and it was expensive for us to get a taxi from the Hotel to Town Centre or to Ashford International Train station
Aniceta
Aniceta, 1-night trip
10/10 Exceptional
Jun 2, 2025
Very well positioned for a stop over on the way to France
Alistair
Alistair, 1-night trip
10/10 Exceptional
Jun 2, 2025
nice experience, very clean throughout and staff were polite
Leon
Leon, 1-night trip
10/10 Exceptional
Mar 25, 2025
Lovely breakfast and comfy rooms
Kate
Kate, 2-night trip
10/10 Exceptional
Jun 5, 2025
Excellent staff
The staff were excellent in all departments. Great customer service, comfortable clean room with fantastic amenities in the hotel. Will definitely come back.
B
B, 1-night trip
10/10 Exceptional
May 12, 2025
Easy parking, large room, nice swimming pool, nice personal,
philippe
philippe, 1-night trip
8/10 Very good
Jun 4, 2025
Big hotel, good quality
Ample free parking
Big modern hotel
Rooms ok, bathroom a little dated, but still good quality
Only complaint was bar understaffed, only ever one person serving and queue was constantly 5 deep
Peter
Peter, 1-night trip
8/10 Very good
May 31, 2025
Review
Very clean, spacious hotel with a lovely restaurant and the welcomed addition of a pool but the hotel is dated and ready for a refurb.
I enjoyed my stay.
Judith
Judith, 1-night trip
4/10 Fair
May 9, 2025
Check in was quick and easy,
Peter
Peter, 1-night trip
8/10 Very good
May 27, 2025
the booking in was very professional. nice comfortable room. food good
Bradley
Bradley, 3-night trip
10/10 Exceptional
May 18, 2025
Spa facilities
CRESWELL
CRESWELL, 3-night trip
10/10 Exceptional
Apr 20, 2025
Good Hospitality
Oyeyemi
Oyeyemi, 1-night trip
10/10 Exceptional
Apr 5, 2025
Very good facilities, clean and friendly
Dorrit
Dorrit, 2-night trip
10/10 Exceptional
Mar 9, 2025
Good comfortable hotel
Very comfortable hotel. Made a good base for touring Kent. Would stay here again.
Alan
Alan, 2-night trip
10/10 Exceptional
Feb 23, 2025
Comfortable peaceful stay
Kelly
Kelly, 2-night trip
10/10 Exceptional
Jun 23, 2025
Overnight stay
Had a wonderful stay as always, our room
We initially got put in the air conditioning didnt work, we were promptly changed rooms and upgraded at no cost, the two receptionist were wonderful just sorry we did not get there names
Janine
Janine, 1-night trip
10/10 Exceptional
May 24, 2025
Really kind and helpful member of staff checked me and my family in. She reassured me that the meaning of service hadn’t been forgotten! She made me feel important and went out of her way to help.
The hotel is a lovely place to stay, rooms are delightful, nicely decorated, clean and not too hot. I’m really pleased to have booked and stayed.
Libby
Libby, 1-night trip
8/10 Very good
Apr 18, 2025
Decent hotel, staff are very friendly and kind however wanted £5.10 for a litre bottle of water!