The property is difficult to navigate, but is also very nice. The staff was accommodating and friendly. However, housekeeping staff do not speak English. Although I think they do a good job it’s difficult to communicate your needs. The room we had was a junior suite partial ocean view (we upgraded for an additional $20 daily) It was worth it. The view was beautiful. We could see cruise ships and the comings and goings of Mallory Square. However, Mallory Square has a Cuban restaurant that has a loud live band, many people and there was a lot of construction, tree trimming, etc. Therefore, during the day this hotel (the room we were in was 423) it’s quite noisy. If you’re out and about during the day and you come back to just sleep at night this is a great spot. Room service is fantastic! Hot tin roofs food is wonderful! Bartender at welcome bar was great too! Wasn’t too impressed with the food from Sunset pier or Liquid. Good drinks though. Overall, I don’t know if I would stay here again based on the noise from Mallory Square. Not the resort itself. We were on our anniversary trip and we’re hoping for a little bit of solitude on our balcony and watch the sunset, but it’s simply impossible with the noise next door. Its a lively spot I would say until about 11- midnight. We still had a wonderful time! Thank you.