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Margaritaville Resort Gatlinburg

3.0 star property
Hotel located steps from Ripley's Aquarium of the Smokies

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Lobby
Restaurant
Property grounds
Lobby
Property grounds
Escape to Margaritaville Resort Gatlinburg, where Smoky Mountain charm meets tropical vibes. Guests rave about the helpful staff and enjoy perks like a free breakfast buffet, a relaxing spa tub, seasonal outdoor pool, garden views from their room or while reading newspapers in the lobby.

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Connecting rooms available
  • Spa
  • Cribs available
  • Laundry facilities
  • Pool

Main amenities (12)

  • Daily housekeeping
  • Seasonal outdoor pool
  • Hot tub
  • Spa services
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Lobby fireplace
  • Front-desk safe

Feel at home (6)

  • Cribs/infant beds available
  • Microwave
  • Connecting/adjoining rooms available
  • Cable/satellite TV service
  • Garden
  • Daily housekeeping

Room options

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About the neighborhood

Map
539 Parkway, Gatlinburg, TN, 37738

What's nearby

  • Anakeesta - 1 min walk - 0.0 km
  • Ripley's Aquarium of the Smokies - 1 min walk - 0.2 km
  • SkyPark - 9 min walk - 0.8 km
  • Gatlinburg Space Needle - 9 min walk - 0.8 km
  • Gatlinburg Convention Center - 10 min walk - 0.9 km

Getting around

  • McGhee Tyson Airport (TYS) - 68 min drive

Restaurants

  • ‪Cliff Top Grill & Bar - ‬2 min walk
  • ‪Tennessee Cider Company - ‬3 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Subway - ‬3 min walk
  • ‪Ole Red - ‬2 min walk

About this property

Margaritaville Resort Gatlinburg

You'll be in a fantastic location at Margaritaville Resort Gatlinburg, just a 5-minute walk from Ripley's Aquarium of the Smokies and Anakeesta. Guests can take a dip in the seasonal outdoor pool and indulge in spa services. A hot tub and a garden are offered, and in-room conveniences include refrigerators and microwaves.

At a glance

DONE

Hotel size

    • 112 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Free buffet breakfast
  • Coffee/tea in a common area

What to do

  • Skiing nearby

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 10 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Fireplace in lobby
  • Television in common areas
  • Seasonal outdoor pool
  • Spa services
  • Hot tub

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Alarm clock
  • Crib/infant bed available

What to enjoy

  • Balcony

Freshen up

  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Fees & policies

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Twin
Best Western Twin Islands
Best Western Twin Islands Gatlinburg
Best Western Twin Islands Motel
Best Western Twin Islands Motel Gatlinburg
Twin Islands
Twin Islands Best Western
Best Western Gatlinburg
Best Western Hotel Gatlinburg
Best Western Twin Islands Hotel Gatlinburg
Gatlinburg Best Western
Margaritaville Gatlinburg
Margaritaville Resort Gatlinburg Hotel
Margaritaville Resort Gatlinburg Gatlinburg
Margaritaville Resort Gatlinburg Hotel Gatlinburg

Frequently asked questions

Is there a pool at Margaritaville Resort Gatlinburg?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Margaritaville Resort Gatlinburg?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Margaritaville Resort Gatlinburg?

Yes, there's free self parking.

What are the check-in and check-out times at Margaritaville Resort Gatlinburg?

You can check in starting at 2 PM. Check-out time is 11 AM.

What is there to do at Margaritaville Resort Gatlinburg and nearby?

Have fun with nearby winter activities like skiing. Relax in the hot tub or enjoy the use of other amenities, which include a seasonal outdoor pool and spa services. Margaritaville Resort Gatlinburg also has a picnic area and a garden.

Does Margaritaville Resort Gatlinburg have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Margaritaville Resort Gatlinburg like?

Margaritaville Resort Gatlinburg is a short 2-minute walk from Ripley's Aquarium of the Smokies and 18 minutes' walk from Great Smoky Mountains National Park.

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Margaritaville Resort Gatlinburg Reviews

Reviews

8.0

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Property conditions & facilities

Reviews

10/10

We have stayed at this hotel several times. It is clean, comfortable, and conveniently located within walking distance to all the major attractions. The breakfast that is included is more than just the normal continental breakfast. Eggs, sausage, gravy and more are served up by a very nice husband and wife couple. I would recommend this hotel to anyone!

10/10

The beds were very comfortable, the breakfast was good. The staff was very nice. The location was great for walking to local businesses. We left the day before the fires, we are praying for everyone in Gatlinburg and Pigeon Forge

4/10

2 1/2 stars, no wi-fi, no jacuzzi, pool, but high priced!

2/10

This hotel had the smallest bathroom i have ever seen. Very uncomfortable.TheTV did not work when we got there. Called desk and they sent up maintenance man. He told us hotel was closing down that Sunday. Had I known that I would not have stayed there.

8/10

8/10

For the price we paid, I was expecting more.

8/10

We stayed here and was able to park the car and leave it for the week. Trolley next door able to take us anywhere we need to or just walk down the street. Very very convienent!

10/10

Great place we always stay here when we go to gatlinburg

6/10

Convenient to the shops and staff friendly. The bed was hard as a rock though.

10/10

Close to all food places and shopping and water view

8/10

Although a bit dated, the room was clean and comfortable. We had a balcony facing the stream which was nice; however we were downwind from the cigar and cigarette smoking neighbors. The same neighbors woke at 5 am for their morning smoke and conversation. She sat on the balcony while he worked the bathroom at the other end of the room and they planned their day loudly. 5 am. The breakfast was nice; the biscuits were fresh and hand made -- light and buttery! The hotel is at the far end of the tourist spots but very walkable. Ate at the mellow mushroom and the smokey mountain trout house, both short walks.

8/10

8/10

We had a room on the river but the river was way down which of course not the hotels fault! Had a pleasant stay. Easy check in and out. It is right in the middle of downtown but because it is such a large hotel, it is almost secluded. It appears to be an older building but very well maintained and clean.

10/10

Perfect place to stay. It was walking distance to the strip so we didn't worry about parking since we left the car at the hotel. Clean, comfortable room. Great staff & breakfast.

10/10

Everything was great. Sad to hear closing the end of November.

8/10

Well maintained and clean property. Would stay there again. Friendly and helpful staff. Breakfast area was spotless and had excellent food. Scrambled eggs, biscuits. gravy, sausage patties, fresh fruit, toast, sweet rolls, waffles(not frozen), cereal, yogurt, juices and coffee. Lady running dinning area was supper nice and constantly cleaning.

6/10

10/10

When we got to the hotel they had not received the information about me needing a ground floor room. They took their time and found us a ground floor room near the office which had a king bed, fireplace, refrigerator, mcrowave, etc. We were right in downtown Gatlinburg and could walk to pretty much anywhere we wanted to go. The staff was very accomodating in helping us find the different places we wanted to go. When we go back to Gatlinburg we are definitely staying there again.

10/10

food was good a nice time lots to see and do traffic is busy shows to expensive. All military dont have ID card Ive been out since 1981 with 12 years in eveyone wont give military discounts with out Military ID card like the Aquarium in Gatlinburg so we didnt go

6/10

Room was off from the others. View was of someone else's room. Shower rod was curved so the shower curtain would go to the center of the tub and leave both ends uncovered. Breakfast was okay but bland. Had to ask for hot cholate.

10/10

Only thing I would recommend to the hotel is get comfortable chairs to sit in ...ours was like sitting on concrete after 30mins to watch news at night. We had a TV but you couldn't enjoy sitting cause if the type chairs...how about improve that.

6/10

Walking distance to Gatlinburg attractions. Disappointed in this Best Western. Needs updating, rooms are small and worn. Tile floor was dirty and our room had a musty odor. Meager continental breakfast.

6/10

Because of the information on the Expedia website, we thought we would have a room with a balcony overlooking a stream. But from our room and balcony, room 412 in the Honeymoon Island section, we saw only trash cans from the restaurant next door and heard them emptied in the middle of both nights of our stay. There are many other rooms that do have a nice view of trees and the stream. Do avoid room 412 and the room right next door if a nice view and quiet are important to you.

8/10

6/10

Nice location and balcony though shared was very nice. Room requires renovation. Carpet was old and wet in places.