Mondrian Seoul Itaewon

The service was horrible. We were supposed to receive free drinks at the pool bar due to an Instagram event and they took so long to verify. They also only offered the drink to me when they stated they would provide it to up to two people. We ordered champagne and many drinks at the bar and the glass we were served had lipstick prints on it. Cleanliness is questionable. One lady allowed us to sit at the cabana but another person told us we needed to spend over $300 to sit there, and funny enough we were the only people at the pool AND the only people ordering drinks. Very disappointed when we paid for entrance to the pool even after paying to stay there for a night. The rooms are also tiny and offer only a mediocre view. The rooftop bar is the best feature, save the overpriced drinks and the 30 minute waiting time between each order.

Dong Hwan, 1 晚好友同遊, 2021年06月07日

Hotels.com 真實旅客評語

Best place to stay near Seoul

1 晚浪漫之旅, 2021年05月24日

Expedia 真實旅客評語

Haven

Fabulous!!!! Love everything about this place!

Priscilla, 1 晚旅行, 2021年04月30日

Hotels.com 真實旅客評語

The worst hotel experience in my life

최악의 경험이었습니다. 재방문 의사는 전혀 없습니다. 비싼 가격의 스튜디오 스위트는 다른 호텔의 일반 룸 정도의 퀄리티, 규모, 서비스고 신설호텔인 점을 감안하더라도 서비스/관리 등 전혀 되지 않는 느낌입니다. 심지어 발렛파킹하시는 분들도 포함 직원 교육조차 안되어 있습니다. 사진과도 굉장히 다르고 동 가격대에 유사한 급의 호텔과 비교해보았을 때 현저히 가성비가 떨어지고 한마디로 엉망이고, 사기 수준입니다. This is the worst hotel I’ve experienced and I’m definitely unwilling to visit here again. Super highly costed Studio Suite room appears to have smaller size, poor quality and service that a regular hotel room in other hotels. Overall service/maintenance is awful, and is not understandable considering this hotel is a relatively new one. They don’t seem to provide their employees with a regular training relating to its service. Too different from the pictures taken which can be even regarded as a false misrepresentation. Overly priced. In summary this is a mess.

1 晚家庭旅遊, 2021年04月29日

Hotels.com 真實旅客評語

Great

Jaehyun, 1 晚旅行, 2021年03月03日

Hotels.com 真實旅客評語

Nicely remodeled in 2020. Rooms are rather small but manageable. They charged 8,000krw for a bucket of ice which was a bummer:(

1 晚旅行, 2021年01月29日

Hotels.com 真實旅客評語

Great place

Hyungchan, 1 晚旅行, 2021年01月20日

Hotels.com 真實旅客評語

너무 좋아요!

직원들은 친절하고, 호텔도 너무 깨끗하고 이뻐요. 뒷쪽 주차장에 음악 소리가 커서 문의하니깐 체크아웃 시간도 연장해주셨어요!

Kook, 1 晚旅行, 2021年01月01日

Hotels.com 真實旅客評語

Amazing Hotel

This is the nicest hotel in Itaewon. Most definitely worth the money.

1 晚商務旅行, 2020年12月28日

Hotels.com 真實旅客評語

Great Hotel with bit small room

Room was bit smaller than expected but great interior and in great condition.All the restaurants were great, especially the rooftop bar was perfect!

Chunsok, 1 晚旅行, 2020年11月12日

Hotels.com 真實旅客評語