Room clean TV is small and mattress was worn out
住宿表示有確實遵守We Care Clean (貝斯特韋斯特)和SafeStay (美國飯店業協會)等清潔與消毒措施。
住宿確認有配合We Care Clean (貝斯特韋斯特)，加強清潔與消毒措施。
Pool was cloudy, not very inviting. Carpet in room needs replacing.
JAMES, 2 晚家庭旅遊, 2021年04月08日
The hotel didn’t look as nice as it does in the pictures, but I was excited about the heated pool and 24/7 hot tub. I also appreciated the free parking and free wifi. My room was very disappointing in cleanliness, which is especially concerning during a pandemic. The first night, my friend and I discovered the centre room lamp was broken on its base and the table under the bathroom sink was broken and stuck out in front of the bathroom door, making it difficult to open and shut. The faucet was also broken, wobbling back and forth every time I turned it on so much I thought it would break off. The hot and cold settings were also labeled on the wrong sides. The next morning we found our sink stopper had closed with no way to unstop it, so we couldn’t use the sink the rest of our trip. We reported these things 2 times to management and were told it would be fixed soon, and it never was. They said there was no maid service due to covid, but I’ve had it at other, nicer hotels during covid. The last morning there we found a live cockroach under the bathroom sink! The floors were very dirty, the bed comforter was thin and worn, and the walls were really easy to hear through. Also the promised “hot breakfast buffet” was just some bars, yogurt, and packaged breakfast sandwiches. The pool didn’t provide towels and the area didn’t seem to be cleaned once while we were there. Ultimately my biggest disappointment was with the dirtiness and broken items in our room which weren’t fixed.
Kiara, 3 晚好友同遊, 2021年04月04日
Room was clean and comfortable. Air conditioner was loud and didn’t adequately cool the room. Nice having the pool and hot tub open 24 hours. They were clean and maintained. Breakfast was sad. Eggs on weekend but during week they had a pathetic sandwich that had to be microwaved. Even with Covid restrictions they could have stepped it up. Hotel was close to town center and canyons we explored.
Joanne, 7 晚旅行, 2021年04月03日
Nice clean room, great hospitality... only thing was that the pool wasn't too clean
1 晚家庭旅遊, 2021年03月29日
Our stay at this Best Western was fine other than the breakfasts that were offered. It’s advertised as “breakfast included” but that turned out to be a bagel in a bag or a sausage sandwich in a bag. Rather sad. I guess Covid strikes again! The room itself was adequate in that it was clean and smelled fresh. One thing I will say is that the shower in our room was “tear your hair out“ excellent! The water pressure was outstanding next to what we get at home, so it was a real pleasure to take a shower! The location of this Best Western is super in that it is close to everything in the Palm Springs area with plenty of on-site parking.
Ann, 2 晚旅行, 2021年03月23日
Old and noisy
Robert, 1 晚旅行, 2021年02月22日
Hotel location so convenient! Staff friendly and gave us a very good recommendation for a place to eat. Walk in distance to the restaurant and a artisan ice cream shop. Also so close to the Taquitz Canyon Waterfall.
Mireya, 1 晚旅行, 2021年02月20日
Friendly staff, clean rooms.
Mehrad, 1 晚旅行, 2021年02月18日
I called ahead to make sure they had a heated pool and they told me they kept it at 80 degrees. It was ice cold when I arrived, however, on their behalf, there was strong winds the night before that might have caused the heating system to shut down due to the debris. They refunded me some to make up for it. Personnel were great.
1 晚旅行, 2021年02月14日
Last minute 10 pm check in. Good night sleep, no problems. People were friendly, room was clean.
Terri, 1 晚家庭旅遊, 2021年02月10日