我是否可以免費取消開普敦里茲飯店的預訂並收到全額退款？

可以，開普敦里茲飯店在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

開普敦里茲飯店是否有游泳池？

是的，住宿提供室外游泳池。

開普敦里茲飯店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物。

開普敦里茲飯店是否提供停車位？

是的。自助停車的費用為每天 ZAR60。車位有限。

開普敦里茲飯店入住登記和退房的時間為？

入住登記結束時間：任何時間。退房時間為 11:00。延後退房需加收相關費用，且需視供應情況而定。

開普敦里茲飯店是否附設賭場？

此飯店沒有賭場，但大西部賭場和娛樂世界 (開車 16 分鐘) 就在附近。

開普敦里茲飯店和附近有什麼好看好玩的？

健行和越野腳踏車都是附近可以體驗的活動，另外還有鄰近的高爾夫球場可供您盡情揮桿。您可以在室外泳池游上幾圈，或享受這間飯店的其他設施，例如3 間酒吧和花園。

開普敦里茲飯店內部或附近是否有餐廳？

是的，此住宿附設 2 間餐廳。

開普敦里茲飯店附近的環境怎麼樣？

從開普敦里茲飯店走路只要 8 分鐘就可以到桌山國家公園，另外走 6 分鐘還可以到海角長廊。

開普敦里茲飯店住宿資訊、相片和旅客評語

Q: 開普敦里茲飯店是否有游泳池？

是的，住宿提供室外游泳池。

Q: 開普敦里茲飯店是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物。

Q: 開普敦里茲飯店內部或附近是否有餐廳？

是的，此住宿附設 2 間餐廳。

8/10 非常好

2013 年 7 月 14 日

wonderful ocean view

Only 300 meter to beach and the Main Road have all kind of business for daily need and eat-out. I could see the beach from my room. The staff were very friendly and helpful. The room was neat and clean. Only problem was transportation. There were buses but the system was not easy to use for people not familiar with the city, hence it was necessary to rely on hired transportation. Luckily, it was not very far from City Center.

HotelClub 真實旅客評語

10/10 好極了

2018 年 5 月 28 日

Maravilhoso!

Matavilhoso! À vista do quarto e do restaurante principalmente é de tirar o fôlego!

Danilo，1 晚浪漫之旅

Hotels.com 真實旅客評語

10/10 好極了

2018 年 5 月 15 日

Nicely modernised hotel in a good location

We spent a couple of days in Cape Town and the Ritz was the perfect home base. The interior is very nice and the team extremely friendly.

Kon，5 晚浪漫之旅

Expedia 真實旅客評語

6/10 不錯哦

2018 年 5 月 14 日

Café ruim e concierge desonesto

O quarto era muito confortável, porém o café da manhã deixa muito a desejar. Além de ser confuso e muito demorado. Eles nos dão um cardápio com poucas opções, e em todas as vezes ficamos aguardando mais de 30 minutos pela espera do prato. Sendo que o hotel estava totalmente vazio. Além disso sempre vinha faltando algo no prato. Além disso, o concierge não é honesto, seu nome é Sadick. Eu e meu marido solicitamos um táxi pois iríamos conhecer um restaurante bem famoso chamado Mama África, pedimos ao hotel que solicitasse o táxi. Enquanto aguardávamos o concierge Sadick veio em nossa direção se apresentou e perguntou onde íamos. Explicamos e ele nos disse com toda a certeza que o restaurante havia falido e nos indicou um outro. No momento ficamos satisfeitos pela ajuda. Porém quando chegamos ao outro restaurante o “taxista” amigo do concierge nos cobrou R200 de uma corrida que normalmente era R35. Além disso descobrimos dias depois que o restaurante que queríamos ir ainda estava aberto. Ele é desonesto e trapaceiro.

Isabella，4 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2018 年 4 月 9 日

Hotel muito bem localizado. Foi todo reformado o quarto é muito bom e a vista também. O serviços e atendimento bom e café da manhã muito bom.

Hotels.com 真實旅客評語

10/10 好極了

2018 年 4 月 8 日

Fabulous!

We stayed at the newly revamped hotel for two weeks and loved our stay. After an initial problem with our room, we were instantly upgraded to a large room with a breathtaking view of Lion's Head and the sea. The staff at The Ritz are simply wonderful! They are all friendly and helpful, always greeting us with a smile. The breakfast buffet was good, with eggs made to order and a good selection of other items. The hotel is one block from the Promenade where we enjoyed walking. There is a large choice of restaurants within walking distance and the area is safe. We did not take advantage of the revolving restaurant, but the views from up there were stunning! We would definitely stay at The Ritz again!

Cheryl，14 晚旅行

Expedia 真實旅客評語

8/10 非常好

2018 年 4 月 7 日

Satisfactoria lo hizo posible la gerente de turno, muy amable su atencion y preocupacion.

Hotels.com 真實旅客評語

2/10 不太好

2018 年 4 月 1 日

DO NOT STAY HERE, THEFT!!

Went to dinner, returned to room and realized I need to buy water because there was none stocked in my room. Made the misteak of leaving my purse under the TV for 15 minutes while I went downstairs. During that time someone entered my room to drop off a “complimentary” dessert tray. Cute right? Wrong! Discovered several hundred US dollars went missing! Immediately reported it to manager on duty, he could have cared less and told me he couldn’t go around accusing people and that he would alert the morning manager. Upon check out the next morning nobody knew of the situation and there was no follow up even a month after! Why are they entering rooms late at night and doing nothing about stolen money? This place is weird and shady. Lesson learned don’t drop your guard for even a second. STAY FAR AWAY FROM THE RITZ...

Lisa，1 晚旅行

Expedia 真實旅客評語

10/10 好極了

2018 年 3 月 23 日

Supernöjd!

The Ritsz hade en fantastisk service, personalen hjälpte oss med restaurangbokningar, tips på aktiviteter, kollade vädret och var väldigt om sig och kring sig för oss.

Hotels.com 真實旅客評語

4/10 一般般

2018 年 3 月 19 日

Newly renovated Ritz misses the mark

No hairdryer, no robes, no slippers, hard pillows with no pillow choices, extractor not functioning in the bathroom, small bottled water only for 1 provided and 45 minutes to get room service to rectify after phoning multiple times made our stay very disappointing for a hotel that has been newly renovated, but has missed the mark. Fine details to the renovation like leaving the old brown covering inside the lift doors, badly covered passage walls / finishes and unfinished areas on the restaurant level makes one feel that the decoration upgrade was done as cheaply as possible. The staff in the restaurant were friendly and did ask how was our stay, but more needs to be done to tell guests that you can order a cooked breakfast, as the food variety on display was minimal. Pity, because the past reviews online has been shocking, but we though that things would have dramatically changed due to a "complete renovation". A lot more work and attention to detail needed. Nice pool area though.

1 晚浪漫之旅

Hotels.com 真實旅客評語

10/10 好極了

2018 年 3 月 11 日

Excellent Staff

Sadick is an outstanding concierge. he was very attentive to all our needs and went above and beyond to make sure all needs were met. He greeted us every morning with a warm and inviting greeting. The Restaurant and Bar staff was awesome, the Manager was informed that I was lactose intolerant, he immediately walked to the local store and bought soy milk that would last my entire stay. The staff at the revolving restaurant were excellent, specially our waitress. South Africa was on our bucket list, however, our experience, because of the staff, has turned it into a place we will visit again.

Berkis，5 晚旅行

Expedia 真實旅客評語

2/10 不太好

2018 年 3 月 2 日

Money stolen from my room

Safety box was not functional upon my arrival. My mistake, I left my money inside my luggage. Unfortunately housekeeping stole money out of my bags. The next day I informed Reception and asked them NOT to let anyone into my room. However when I came back at night the room was cleaned and housekeeping has been there again despite my earlier note. Stay there at your own risk.

Monti，3 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2018 年 2 月 25 日

Nice hotel good location friendly helpful staff

Only there for one day & night, Inside building works where noisy. Safe in room you could just pick up and walk out with it. Unfortunate couldn’t use pool due to drought & rain

Jan，1 晚旅行

Expedia 真實旅客評語

4/10 一般般

2018 年 2 月 22 日

Hotels.com 真實旅客評語

8/10 非常好

2018 年 2 月 12 日

Renovering genomförd med lite fuskhantverk. Men väldigt fint och trevlig serviceminded personal. Väldigt fin frukost, restaurang och poolbar.

Oscar，2 晚好友同遊

Hotels.com 真實旅客評語

4/10 一般般

2018 年 2 月 9 日

2 晚商務旅行

Hotels.com 真實旅客評語

6/10 不錯哦

2018 年 1 月 7 日

Does not quite live up to expectations.

Fridge was installed during the stay(!); no information material available; not possible to borrow an iron; unwelcoming lobby; quite friendly staff; room very small; bathroom with see-through glass wall (please stop this nuisance; it's spreading); fantastic views; food ok and not overly priced; grocery shop + pharmacy nearby; charged twice for the same dinner. No chance to experience the top-floor restaurant - spaces should really be kept open exclusively for guests - and it seems the pool was available to members of the general public, if so, it's highly unsuitable. It's small enough as it is.

4 晚浪漫之旅

Hotels.com 真實旅客評語

2/10 不太好

2017 年 12 月 23 日

Must read about hotel

This is by far the most disappointing Hotel I have ever been to in my life!!! And I have traveled the world. 1. The hotel is undergoing renovation which cause a terrible nuisance. 2. The room service is extremely poor. If you are expecting the normal room service in a room, don’t bother. 3. My first day at the restaurant, they served a stale salmon. Because there aren’t as much guest in the hotel, the quality of food is in question. 5. There is only one functional elevator in the hotel. One day, I had to walk down the stairs from the 15th floor because the elevator wasn’t working. 6. To crown it all, there wasn’t hot water in the room. I was unable to take a shower for two days because of this. 7. The hotel room is actually nice and it is cleaned regularly obviously because there isn’t traffic in the hotel. 8. The staff at the hotel are quite non-challant, you could wait up to 30mins before any one attends to you in your room. 9. Overall, don’t stay in this hotel as it is undergoing renovation which have reduced the functionality of the rooms.

bassey，3 晚旅行

Expedia 真實旅客評語

2/10 不太好

2016 年 11 月 28 日

They really don't care about the customer.

First the hotel is close under construction and nobody contacted me telling me that, so I arrived from the airport and they were not receiving customers. They sent me to a far away "hotel" really bad taking advantage because I'm sure they paid very little for that place Where I was ROBBED while I was out! If Ritz really care about their customers they would contact you first or they would put you in a better/safe place NOT in a chipper place so they could have more profit on top!

Expedia 真實旅客評語

6/10 不錯哦

2016 年 6 月 26 日

VOLTARIA

Hotel bem localizado, atualmente em reforma mas não comprometendo a estadia .... Quartos limpos e confortáveis. Próximo à ampla rede de restaurantes e comércio ao redor. Recepção bem atenciosa.

Hotels.com 真實旅客評語

6/10 不錯哦

2016 年 6 月 21 日

Hotels.com 真實旅客評語

10/10 好極了

2016 年 5 月 24 日

Best room in town.

From our arrival, through to our departure, we had a positive experience. No complaints. Our room on the 19th floor gave us wonderful views. The dual aspect room meant that we could see sunrise and sunset. Our double room had recently been renovated, and was very acceptable. Some floors were still being renovated, and two of the four lifts were reserved for contractors. This was very well managed and we did not experience any inconvenience.

Expedia 真實旅客評語

8/10 非常好

2016 年 5 月 4 日

My stay in the Ritz

Excellent service with wonderful friendly staff. Although the towels were old it was crisp and clean. I would love to have a comfortable chair in the room where you can sit especially if you stay for longer than a week.

Hotels.com 真實旅客評語

10/10 好極了

2016 年 4 月 27 日

awesome/amazing

It was a great stay I have stayed at many places and the Ritz is top of my list I saw reviews of the place and I might add its so not true the staff the atmosphere the food everything was absolutely amazing.

Hotels.com 真實旅客評語

6/10 不錯哦

2016 年 4 月 20 日

Hotels.com 真實旅客評語

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