Right off the bat this place was gross from us pulling up. A guy, who I assumed was living there long term, was rapping loudly while his 2 year old played in the parking lot unattended. Seemed like the guy was on drugs. I didn’t feel safe in this area immediately. We walked up to where our room was and instantly smelled urine in the hallways walking upstairs. I didn’t even want to enter the room. My son told me he didn’t feel safe. I went to the front desk to ask to cancel my room. We had to wait behind two people.. the woman looked like a ‘lady of the night’. I was polite in telling the front desk the situation. I was told to contact the third party website to cancel since that’s who I booked it through. So I did. Third party proceeded to tell me that the cancellation was up to the hotel property if they wanted to let me cancel or not. Well I’m sure you can guess what they decided.. i was refused a refund. I was polite, didn’t even cause a stink about it. My son and I BOTH didn’t feel safe. She only said she could provide me with a different room. Umm, do you realize I said we didn’t feel safe?! Giving us a different room doesn’t change the fact that this hotel is unacceptable based on everything I just mentioned. I would have no way of knowing this until I arrived at the actual property, as we are from another state. The online pictures were deceiving. You couldn’t pay me to stay here. Honestly, do your research. Learn from my lesson. Please don’t stay here.