Experience the charm of Basel at Hotel Metropol Basel, where modern amenities meet historic surroundings. Unwind with a workout in the 24-hour gym or explore nearby Basler Muenster and Marktplatz with bike rentals. With free in-room WiFi, multilingual staff, and helpful concierge services, this upscale hotel is a haven for travelers.
Located near a train station, Hotel Metropol Basel is a great choice for a stay in Basel. Guests can enjoy the 24-hour fitness center, and buffet breakfast is available daily. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Bhfeingang Gundeldingen Tram Stop is 5 minutes away.
Languages
English, French, German
At a glance
Hotel size
46 rooms
Arranged over 8 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Onsite self parking (CHF 30 per night)
Onsite valet parking (CHF 30 per night)
Onsite extended parking (CHF 30 per night)
Onsite parking limited
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
Room service (limited hours)
Traveling with children
Children stay free (see details)
Working away
Computer station
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Bicycle rentals
Facilities
1 building/tower
Built in 1980
Safe-deposit box at front desk
24-hour fitness center
Accessibility
Elevator
Handrails in stairways
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Memory foam mattress
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately CHF 30 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Self parking costs CHF 30 per night
Valet parking costs CHF 30 per night
Extended parking costs CHF 30 per night
Parking height restrictions apply
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Hotel Swiss Quality
Metropol Swiss Quality
Metropol Swiss Quality Basel
Metropol Swiss Quality Hotel
Metropol Swiss Quality Hotel Basel
Hotel Metropol Basel
Metropol Basel
Swiss q Metropol Basel
Hotel Metropol Basel Hotel
Hotel Metropol Basel Basel
Hotel Metropol Basel Hotel Basel
Frequently asked questions
Does Hotel Metropol Basel offer free cancellation for a full refund?
Yes, Hotel Metropol Basel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Metropol Basel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Metropol Basel?
Yes. Self parking costs CHF 30 per night. Valet parking costs CHF 30 per night. Extended parking costs CHF 30 per night. Parking spots may be limited.
What are the check-in and check-out times at Hotel Metropol Basel?
Check-in start time: 2 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Hotel Metropol Basel?
No, this hotel doesn't have a casino, but Grand Casino Basel (5-min drive) and Casino Barriere De Blotzheim (11-min drive) are both nearby.
What is there to do at Hotel Metropol Basel and nearby?
Maintain your daily exercise routine at the 24-hour gym.
What's the area around Hotel Metropol Basel like?
Hotel Metropol Basel is in Sankt Alban, a short 5-minute walk from Bhfeingang Gundeldingen Tram Stop and 8 minutes' walk from Basel Zoo.
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Hotel Metropol Basel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
8.2/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 23, 2025
Lovely hotel In a wonderful location
A really good stay. The station is in a really good location near the station and a minute walk from the tram. Staff were really friendly and everything was neat and comfortable.
Chris
Chris, 2-night trip
10/10 Exceptional
Dec 8, 2024
Great stay
Great stay
Robert
Robert, 1-night trip
8/10 Very good
Oct 2, 2024
A very pleasant stay
A lovely hotel - we made several minor requests of reception staff and they were fulfilled cheerfully and promptly. Room was clean and comfortable and the hotel is very near the railway station and other transport links.
Peter
Peter, 5-night trip
10/10 Exceptional
Oct 29, 2024
Good location
Automated check-in works, but there are also friendly staff. Rooms are comfortable, and the price/quality ratio is good. Breakfast is pretty basic and pre-cutting the loaves means they can be a little stale
David
David, 1-night trip
10/10 Exceptional
Sep 28, 2024
Even though it was close to the train station and main bus stops (making it super easy to get to where we wanted to explore), the room was quiet and spacious. Highly recommend!
Unja
Unja, 2-night trip
8/10 Very good
Sep 12, 2024
Quick stopover
Perfect for our 1 night stop over in Basel
Paul
Paul, 1-night trip
10/10 Exceptional
Sep 19, 2024
The continental breakfast buffet was excellent! Unlimited cappuccinos (or any other coffee you would like), meuselli with fresh berries, lovely fresh bread, eggs, bacon, cold cuts, cheeses, fresh fruit - everything you could desire.
Corinne
Corinne, 4-night trip
10/10 Exceptional
Oct 6, 2024
Very clean. Great location near the train station and bus to the airport, plus excellent public transportation for getting around the city. The staff was super nice and helpful. I would definitely stay again.
Zicky
Zicky, 1-night trip
10/10 Exceptional
Oct 6, 2024
Arrived early morning, luggage storage was not an issue, recieved our Basel city pass which we were able to use straight away. Very helpful staff. Great location from Train station.
Phillip
Phillip, 1-night trip
10/10 Exceptional
Oct 28, 2024
really well hotel and nice staff. The position, near the central station, is very easy for every address in the city.
I appreciated the late check out offered by the hotel.
I'll suggest the hotel to my relatives and friends.
Thanks for the kindness
WS
walter
walter, 2-night trip
8/10 Very good
Oct 7, 2024
Excellent Stay
To check in we had to go to the connected hotel around the corner but after that the location near the station and not too far from the old town was excellent. The service that we received from the staff was excellent. The room was large and well appointed. The continental breakfast was better than average.
Allan
Allan, 1-night trip
8/10 Very good
Oct 16, 2024
Nice clean hotel right through. Nice size room. Lovely shower. Friendly efficient staff. Centre of Basel, but very quiet. 5 minute walk to railway station, and 5 minute walk from airport bus drop off. Definitely stay again.
Alistair
Alistair, 1-night trip
10/10 Exceptional
Sep 16, 2024
Lovely hotel close to the train station. Plenty of restaurants nearby. Friendly helpful staff. Enjoyed our stay.
Only downside was I wanted twin beds which I thought was guaranteed and not a request.
James
James, 1-night trip
8/10 Very good
Aug 9, 2024
Good hotel
We stayed for one night and had a very pleasant stay. Easy to check in and very nice room. Breakfast was also alright.
Frederik
Frederik, 1-night trip
10/10 Exceptional
Sep 1, 2024
Located opposite the main train station with buses to the airport, and easy access to the city center, this cozy hotel is perfect. Large rooms, clean, with comfortable beds and very quiet. Restaurants and coffee shops nearby.
I highly recommend
Helene
Helene, 1-night trip
8/10 Very good
Jul 27, 2024
Good stay
Simon
Simon, 1-night trip
10/10 Exceptional
Jul 1, 2024
Good location, easy access
mahnaz
mahnaz, 1-night trip
8/10 Very good
Oct 14, 2024
It is hard to imagine a more convenient location, with the train station just around the corner, and major attractions just a few stops away on Basel’s excellent tram network. The BaselCard you receive upon check-in means you travel for free anywhere you please on city transport.
Scott
Scott, 2-night trip
10/10 Exceptional
Jun 21, 2024
Great stay!
We loved the helpfulness of the staff. They were very helpful!!
Christine
Christine, 3-night trip
10/10 Exceptional
Sep 20, 2024
I would come back
Bruno
Bruno, 2-night trip
10/10 Exceptional
Sep 24, 2024
Very good
Xueheng
Xueheng, 1-night trip
6/10 Good
Nov 7, 2024
This is not a 4 star property; at best it's 2 stars. The elevator did not work so we had to haul the luggage up 2 floors. Room and reception area is sparse, with minimal staff on duty. Very good location close to the train station and trams to downtown are frequent.
chris
chris, 1-night trip
10/10 Exceptional
May 7, 2024
Staff was very friendly and helpful
Anna
Anna, 2-night trip
8/10 Very good
Sep 22, 2024
Convenient, 2 min. From train station.
Raymond
Raymond, 1-night trip
8/10 Very good
Dec 1, 2024
Not excellent but not terrible either
Overall a comfortable stay with large, comfortable, warm rooms. When we arrived there were no staff on reception despite advice that there would be until 10:30 so we had to go to the hotel next door to check-in. Unfortunately, because there are no staff at night, smokers congregate in the canopied entrance with the doors constantly opening and thus all the communal areas stank of cigarettes. This did dissipate by the following day but it wasn’t a great arrival especially as the smokers made little effort to move as we tried to lug our suitcases through them up the staircase.