Hotel Metropol Basel

4.0 star property
Find your haven near Basel Zoo amidst historic charm and modern conveniences like a 24-hour gym.

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Photo gallery for Hotel Metropol Basel

Reception
Interior entrance
Exterior detail
View from property
Comfort Double Room | Memory foam beds, in-room safe, desk, laptop workspace
Experience the charm of Basel at Hotel Metropol Basel, where modern amenities meet historic surroundings. Unwind with a workout in the 24-hour gym or explore nearby Basler Muenster and Marktplatz with bike rentals. With free in-room WiFi, multilingual staff, and helpful concierge services, this upscale hotel is a haven for travelers.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Gym
  • 24/7 front desk
  • Non-smoking
  • Laundry facilities
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • Room service
  • 24-hour front desk
  • Computer station
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
The current price is $146
includes taxes & fees
$131 per night
Mar 27 - Mar 28

Room options

Available filters for rooms
Showing 4 of 4 rooms

Double Room (First)

Highlights

Soundproofed
Heating
Flat-screen TV
Blackout drapes/curtains
Memory foam bed
Private bathroom
Hair dryer
Electric kettle
  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds

Double Room (Style)

Highlights

Soundproofed
Heating
Flat-screen TV
Blackout drapes/curtains
Memory foam bed
Private bathroom
Hair dryer
Electric kettle
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Comfort Double Room

Highlights

Soundproofed
Heating
Flat-screen TV
Blackout drapes/curtains
Memory foam bed
Private bathroom
Hair dryer
Electric kettle
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Single Room

Highlights

Soundproofed
Heating
Flat-screen TV
Blackout drapes/curtains
Memory foam bed
Private bathroom
Hair dryer
Electric kettle
  • 172 sq ft
  • Sleeps 1
  • 1 Queen Bed

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About the neighborhood

Map
Elisabethenanlage 5, Basel, 4002

What's nearby

  • Basel Zoo - 8 min walk
  • Basler Muenster - 13 min walk
  • Marktplatz - 17 min walk
  • Congress Center Basel - 3 min drive
  • St. Jakobshalle - 4 min drive

Getting around

  • EuroAirport Airport (BSL) - 23 min drive
  • Mulhouse (MLH-EuroAirport) - 23 min drive
  • Basel SBB Station - 1 min walk
  • Basel (ZDH-Basel SBB Train Station) - 1 min walk
  • Basel Station - 2 min walk
  • Bhfeingang Gundeldingen Tram Stop - 5 min walk
  • Marktplatz Tram Stop - 17 min walk
  • University Tram Stop - 22 min walk

Restaurants

  • ‪Caffè Spettacolo - ‬2 min walk
  • ‪Starbucks Centralbahnplatz Basel - ‬1 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Malibu Nation - ‬1 min walk
  • ‪Confiserie Bachmann - ‬1 min walk

About this property

Hotel Metropol Basel

Located near a train station, Hotel Metropol Basel is a great choice for a stay in Basel. Guests can enjoy the 24-hour fitness center, and buffet breakfast is available daily. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Bhfeingang Gundeldingen Tram Stop is 5 minutes away.

Languages

English, French, German

At a glance

DONE

Hotel size

    • 46 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (CHF 30 per night)
    • Onsite valet parking (CHF 30 per night)
    • Onsite extended parking (CHF 30 per night)
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 1980
  • Safe-deposit box at front desk
  • 24-hour fitness center

Accessibility

  • Elevator
  • Handrails in stairways

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Memory foam mattress
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 30 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Self parking costs CHF 30 per night
  • Valet parking costs CHF 30 per night
  • Extended parking costs CHF 30 per night
  • Parking height restrictions apply

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Hotel Swiss Quality
Metropol Swiss Quality
Metropol Swiss Quality Basel
Metropol Swiss Quality Hotel
Metropol Swiss Quality Hotel Basel
Hotel Metropol Basel
Metropol Basel
Swiss q Metropol Basel
Hotel Metropol Basel Hotel
Hotel Metropol Basel Basel
Hotel Metropol Basel Hotel Basel

Frequently asked questions

Does Hotel Metropol Basel offer free cancellation for a full refund?

Yes, Hotel Metropol Basel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Metropol Basel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Metropol Basel?

Yes. Self parking costs CHF 30 per night. Valet parking costs CHF 30 per night. Extended parking costs CHF 30 per night. Parking spots may be limited.

What are the check-in and check-out times at Hotel Metropol Basel?

Check-in start time: 2 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Hotel Metropol Basel?

No, this hotel doesn't have a casino, but Grand Casino Basel (5-min drive) and Casino Barriere De Blotzheim (11-min drive) are both nearby.

What is there to do at Hotel Metropol Basel and nearby?

Maintain your daily exercise routine at the 24-hour gym.

What's the area around Hotel Metropol Basel like?

Hotel Metropol Basel is in Sankt Alban, a short 5-minute walk from Bhfeingang Gundeldingen Tram Stop and 8 minutes' walk from Basel Zoo.

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Hotel Metropol Basel Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Lovely hotel In a wonderful location
A really good stay. The station is in a really good location near the station and a minute walk from the tram. Staff were really friendly and everything was neat and comfortable.
Chris, 2-night trip

10/10 Exceptional

Great stay
Great stay
Robert, 1-night trip

8/10 Very good

A very pleasant stay
A lovely hotel - we made several minor requests of reception staff and they were fulfilled cheerfully and promptly. Room was clean and comfortable and the hotel is very near the railway station and other transport links.
Peter, 5-night trip

10/10 Exceptional

Good location
Automated check-in works, but there are also friendly staff. Rooms are comfortable, and the price/quality ratio is good. Breakfast is pretty basic and pre-cutting the loaves means they can be a little stale
David, 1-night trip

10/10 Exceptional

Even though it was close to the train station and main bus stops (making it super easy to get to where we wanted to explore), the room was quiet and spacious. Highly recommend!
Unja, 2-night trip

8/10 Very good

Quick stopover
Perfect for our 1 night stop over in Basel
Paul, 1-night trip

10/10 Exceptional

The continental breakfast buffet was excellent! Unlimited cappuccinos (or any other coffee you would like), meuselli with fresh berries, lovely fresh bread, eggs, bacon, cold cuts, cheeses, fresh fruit - everything you could desire.
Corinne, 4-night trip

10/10 Exceptional

Very clean. Great location near the train station and bus to the airport, plus excellent public transportation for getting around the city. The staff was super nice and helpful. I would definitely stay again.
Zicky, 1-night trip

10/10 Exceptional

Arrived early morning, luggage storage was not an issue, recieved our Basel city pass which we were able to use straight away. Very helpful staff. Great location from Train station.
Phillip, 1-night trip

10/10 Exceptional

really well hotel and nice staff. The position, near the central station, is very easy for every address in the city. I appreciated the late check out offered by the hotel. I'll suggest the hotel to my relatives and friends. Thanks for the kindness WS
walter, 2-night trip

8/10 Very good

Excellent Stay
To check in we had to go to the connected hotel around the corner but after that the location near the station and not too far from the old town was excellent. The service that we received from the staff was excellent. The room was large and well appointed. The continental breakfast was better than average.
Allan, 1-night trip

8/10 Very good

Nice clean hotel right through. Nice size room. Lovely shower. Friendly efficient staff. Centre of Basel, but very quiet. 5 minute walk to railway station, and 5 minute walk from airport bus drop off. Definitely stay again.
Alistair, 1-night trip

10/10 Exceptional

Lovely hotel close to the train station. Plenty of restaurants nearby. Friendly helpful staff. Enjoyed our stay. Only downside was I wanted twin beds which I thought was guaranteed and not a request.
James, 1-night trip

8/10 Very good

Good hotel
We stayed for one night and had a very pleasant stay. Easy to check in and very nice room. Breakfast was also alright.
Frederik, 1-night trip

10/10 Exceptional

Located opposite the main train station with buses to the airport, and easy access to the city center, this cozy hotel is perfect. Large rooms, clean, with comfortable beds and very quiet. Restaurants and coffee shops nearby. I highly recommend
Helene, 1-night trip

8/10 Very good

Good stay
Simon, 1-night trip

10/10 Exceptional

Good location, easy access
mahnaz, 1-night trip

8/10 Very good

It is hard to imagine a more convenient location, with the train station just around the corner, and major attractions just a few stops away on Basel’s excellent tram network. The BaselCard you receive upon check-in means you travel for free anywhere you please on city transport.
Scott, 2-night trip

10/10 Exceptional

Great stay!
We loved the helpfulness of the staff. They were very helpful!!
Christine, 3-night trip

10/10 Exceptional

I would come back
Bruno, 2-night trip

10/10 Exceptional

Very good
Xueheng, 1-night trip

6/10 Good

This is not a 4 star property; at best it's 2 stars. The elevator did not work so we had to haul the luggage up 2 floors. Room and reception area is sparse, with minimal staff on duty. Very good location close to the train station and trams to downtown are frequent.
chris, 1-night trip

10/10 Exceptional

Staff was very friendly and helpful
Anna, 2-night trip

8/10 Very good

Convenient, 2 min. From train station.
Raymond, 1-night trip

8/10 Very good

Not excellent but not terrible either
Overall a comfortable stay with large, comfortable, warm rooms. When we arrived there were no staff on reception despite advice that there would be until 10:30 so we had to go to the hotel next door to check-in. Unfortunately, because there are no staff at night, smokers congregate in the canopied entrance with the doors constantly opening and thus all the communal areas stank of cigarettes. This did dissipate by the following day but it wasn’t a great arrival especially as the smokers made little effort to move as we tried to lug our suitcases through them up the staircase.
2-night trip