The attitude of the front desk clerk is very good. But when I asked a male manager for parking at the entrance of the hotel, his attitude was very unfriendly, and finally he didn't tell me where to park.
RUNDONG
Expedia 真實旅客評語
4/10 一般般
2025 年 9 月 29 日
Mixed Experience,Warm Welcome, Cleanliness a no
Check-in was smooth and the staff were genuinely friendly, which made for a welcoming start. The room itself was a comfortable size for two and felt thoughtfully arranged. However, the bathroom was a major concern—there was visible mold on the shower ceiling, which signals a serious lapse in cleaning and maintenance. That kind of oversight really impacts the overall impression. A bit more attention to hygiene would go a long way in making the stay feel safe and cared for.
Heide
Heide,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 28 日
Deana
Deana,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 9 月 28 日
No tv signal..earlier or later when i got back to my room..no one was at the desk even when calling them.
Breakfast was poor.
I have stayed at a few Hyatt hotel before..
This one was the worst..
I would give it a #2
Barrington
Barrington,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 24 日
Not clean, furniture isn't in great repair, breakfast didn't have hardly anything left by 8am, can hear everything through the walls
John
John,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 21 日
Leonard
Leonard,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 21 日
A group of guess got to the hotel late after 12am unfortunately I should have asked for a room not next to elevator. But they were very loud
Taniah
Taniah,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 20 日
Soso
Some of the amenities in advertisement don't match what I got here then it microwave in the room didn't have no deli you know stuff to the advertise for the room wasn't there
Christopher
Christopher,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 20 日
Metro
Metro,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 17 日
Douglas
Douglas,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 10 日
Mubashir
Mubashir,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 9 月 7 日
Outdated but sufficient for overnight stay
The rooms were very outdated. Didnt even have comforter or a set of sheets for the pull out couch that we decided not to use it as such. If youre there just to lodge for the night this is perfect but for several days not so much. The space is good for big families but be prepared the breakfast isnt good, the hallways smell mold-y and even the elevator smelled like urine. Very outdated and pictures are no where close to that. It was okay.
Jeremiah
Jeremiah,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 6 日
Mubashir
Mubashir,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 3 日
Kamlesh
Kamlesh,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 1 日
Charles Carla
Charles Carla,3 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 9 月 1 日
Friendly Staff, Horrible Hotel!
This hotel is gross. Do NOT stay here. The Staff were friendly and tried their best to accommodate our issues- but this is just NOT worth the money! Upon check in we were Locked out of our room due to a bad lock on our door Multiple times. We had to go down 7-8 times to get it fixed causing us to be late to the very event we were there for. My kids had to sleep in the hallway for almost 30 mins waiting for help to unlock our door after returning from an event at night & we couldn't get in our room. There was Mold all in the shower where they’d replaced glass with a shower curtain in the frame, a roach crawled across the floor, breakfast was limited options and I saw the lady take hot food and whatever spilled on the warmer/table she put it right back in the pot. There was grape juice all over the lobby floor one night, the next morning it was still there. Cigar on the floor in the lobby. Water with lemon was empty & just sat empty all day. Broken elevator, and my back hurt so bad after laying in the bed. Never again!
Kimberly
Kimberly,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 28 日
HB
HB,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 27 日
This is not the place ….. keep scrolling
This hotel has gone downhill fast. The photos are inconsistent with current conditions. There is no bar service in the lobby the carpets were gross, I wouldn’t take my shoes off in the room. The room smelled of damp air and the breakfast was completely disgusting. I stayed here just over a year ago and it was very nice. Must be new management or something.
Chris
Chris,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 26 日
Thomas
Thomas,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 26 日
Andrea
Andrea,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 24 日
Allison
Allison,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 23 日
Slow service, but nice, clean rooms.
I waited way longer than should be acceptable to find staff. This is especially frustrating when checking in and holding bags. I waited almost 10 minutes and there was no way to call or ring a bell etc.
Room value for money was excellent. 2 Q beds and a separated living area, couch to watch TV. My daughter enjoyed the pool
If bad service isnt too much of a frustration, and you want to save a few bucks, this is a good option. If standing around like a dummy waiting for service is a pet pieve, its a coin toss.