They did not have our correct reservation and now I have to contact them because they charged my card a higher room rate.
The lobby was nice, staff was pleasant. The room was ok, we didn’t get the king we requested. The air conditioner kicked on and off all night and made loud noises waking us up every time it went back on.
Breakfast was average
Ok enough but would not book again
Wendy
Wendy,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 27 日
Great place to stay
Great service - very well maintained and clean . Good breakfast
Srikanth
Srikanth,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 20 日
Worn and not clean
James
James,7 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 19 日
Mary Ellen
Mary Ellen,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 14 日
Michael
Michael,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 1 日
I was only there for one night but the lobby staff was super friendly and helpful, the room was immaculately clean and comfortable and I would stay here again without hesitation.
William
William,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 25 日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 15 日
Everything we expected was delivered
Susan
Susan,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 28 日
Quynh
Quynh,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 26 日
Linda
Linda,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 19 日
Nicholas
Nicholas,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 14 日
Large Rooms but Attention to Details Needed
Enjoyed the spacious suite and the room was quiet. Bed comfortable but every pillow was way too soft. The condition of the floors and kitchen were well worn and the bathroom toilet light flickered almost all the time. Staff friendly. Disappointed there is no decaf tea options. Oatmeal bar is great but needs cinnamon.
Christine
Christine,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 10 日
Staff was very attentive. For example, I needed some big trash bags to hold the balloons that we were blowing up, and the front desk went out their way to accommodate us
Terrance
Terrance,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 9 日
Erin
Erin,7 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 8 日
Aaron
Aaron,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 7 日
LA
LA,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 5 月 5 日
I don't normally write negative reviews, but found my stay to be quite different from what I had read online. If I had paid a fraction of the price it would have been expected, but for how expensive the room was, it was quite filthy. Smelled of stale cigarettes despite being a smoke free building. There were some short hairs in the sheets, and lots of hair (same color) on the bathroom sink as if a guy had shaved his beard and it hadn't been cleaned. The shower drain was rusted and the tub floor was stained and just dirty. Shower drain clogged within a few seconds of the water turning on. Every other aspect of service was fine, it was just a dirty room.
Elyse
Elyse,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 3 日
Close to restaurants and grocery stores. Room was clean, and bed comfortable. Extended my stay by a day with no issues. The hotel did not perform cleaning services as advertised every other day. I did get new towels from the desk twice with no issues. This was not a problem for me because I didn't create a mess to be cleaned up anyway.
Michael
Michael,6 晚商務旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 4 月 27 日
Eric
Eric,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 26 日
The price for our two king Bedroom suite was very fair. The bedrooms were separated by a kitchen and living area providing privacy and quiet sleeping spaces. Three televisions. Two showers both with good water pressure. All the amenities needed to provide a comfortable stay. The staff were very accommodating. Very nice breakfast. The furniture is a little outdated but I liked that most of the surfaces were plether as it is easily cleaned. We will stay again..
Angela
Angela,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 25 日
Karen
Karen,16 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 4 月 23 日
robert
robert,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 4 月 22 日
Worn down buildings, haphazardly cleaned and excessive fees. Definitely not up to the chains standards
Joshua
Joshua,7 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2025 年 4 月 22 日
We checked in and there was a terrible foul odor in the bathroom. They switched us to another room and it looked like the room wasn’t cleaned crumbs on the floor crumbs on the two chairs by the table, sticky table the bathroom smelt, nice lol had to strip off the comforter to get a fresh clean one had the temperature on cool 45 and it was hot. See pictures below of the thermostat the only Good part staff was super friendly. I think they need better maintenance and better housekeeping. Actually, I can’t even show you pictures because there’s no way to put them up.
Melissa
Melissa,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 15 日
Will stay again
We only stayed a night. It was comfortable clean. Our son was not feeling well the night/ early morning staff were very helpful in getting crackers water etc. the room was big enough that the three of us and service dog had plenty of space. The price was really good and it was better than expected from what I was expecting.