We were first placed into a room with no ac after having to walk up flights of stairs. The second room we were placed into the sheets were dirty with stains and the maid didnt even finish her work. Left the pillows in the middle of the bed without pillow cases. No tissue was replaced. Called downstairs no answer. Went downstairs spoke with front desk and no solution at all. Spoke to management said no maids were there and that he would sit the stuff upfront by the time i returned to the resort. Returned to the resort with no one at the front desk nor items for my bed in sight
DARREN
DARREN,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 19 日
Dirty shower
Mould and damp
Overflowing toilet
Mosquito infestation
Painted bath which strips and blocks drains
Strange menu
Maria
Maria,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 4 日
CATHERINE
CATHERINE,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 3 日
Darlton
Darlton,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 25 日
Stacia
Stacia,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 22 日
agnes
agnes,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 17 日
Byron an tishanna green
Byron an tishanna green,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 17 日
Lemoy
Lemoy,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 28 日
Not so good. My room was a mess. Leaking toilet. No warm water until the last day. Spent a night with no water in shower after cimplaining about cold water.
I requested an iron, it took 3 requests and 2 days to receive it.
It was not good. The people were pleasant though. That's for sure.
Fabian
Fabian,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 24 日
Stay wasn't pleasant the room wasn't clean it needed repairs the water was cold my entire stay the gift shop was closed so you had to purchase wash cloths from a store nearby. I would never stay there again
Kiara
Kiara,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 21 日
Shower was old and looked filthy even .though the room was cleaned daily. We had toilet issues, door not closing and locking issues
Hermeico
Hermeico,7 晚好友同遊
Expedia 真實旅客評語
2/10 不太好
2025 年 6 月 19 日
The air condition wasnt working in room then they change change me to another room the air wasnt working inthat room and i have asthma and it was triggered by the hearvthey never had clean towels and no face towels the toliet over flowed it took tfor me to call twice so they can come and fix it and the food had flys everywhere and a lot of cats and then the hot wayer heater broke and they failed to tell us it was only when i called i learned it was broken i fell i should be confesated for all my troubles and when i mention it she said she couldnt and no manager was available! I have an large following on social media i would never refer this place to no one not even an enemy
Tracy
Tracy,5 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2025 年 6 月 19 日
Construction, water main break, no hot water or no shower are just some of the issues with this property. I would appreciate some form of refund or adjustments on the bill.
Michael
Michael,8 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 19 日
Everyone was very accommodating
Shawanda
Shawanda,7 晚好友同遊
Expedia 真實旅客評語
2/10 不太好
2025 年 6 月 17 日
The bathrooms are moldy, outdated, half of the properties under construction. I had three oceanfront rooms that was the worst on the second floor a hot water pipe bust in the hallway that nearly burnt my daughter after the Mangement had it dried up, and I guess he fixed the pipe. I thought a slip and fell on a day of checkout. It was still leaking on the floor also down in the lobby and in the kitchen, the elevator has been broken for 10 years Expedia I want my money back and I do have pictures.
Gay
Gay,4 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2025 年 6 月 15 日
Staff was very friendly and nice on both side if book go to the Cornwall side the other side is old an a mess not worth it.
Nordia
Nordia,3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 13 日
Eboni
Eboni,3 晚旅行
Orbitz 真實旅客評語
2/10 不太好
2025 年 6 月 12 日
Everything is just bad i would not go back there customer service not good check in 3 o'clock and get room after 6 oclock room dirty have cockroach and lizard food not good at all its yucky the best ting was just the bar tender they are friendly they make our day if it wasn't for them we wouldn't have a little smile tks to the guys and the ladies who work in the bars
Paul
Paul,2 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2025 年 6 月 10 日
Please do not choose this hotel. Worn out bad conditions. Choose decameron cornwall same company next door uograged and new. Decameron montego beach is unxergoing renobatoon dust diet debris and constractioms shike people are staying inside and the hotel is.in operation
Nikoletta
Nikoletta,10 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2025 年 6 月 10 日
The hotel rooms are worst than homeless shelterd. Broken appliances bathtub with damage and no paint mold im washroom parking problems no elevator nust to beg for serves to pour water or coffee if u dont tip thry even make u wait 10 minutes at the table watching ur platr without access to fork and spoon because they dont bring. Also absolutely not disabled friendly
Nikoletta
Nikoletta,7 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 10 日
Property is in close proximity to the airport and at a central location.
Anessa
Anessa,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 9 日
The property is centrally located but lots of repairs need to be done especially in the bathrooms
Marcia
Marcia,5 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 9 日
I didn't like that we went 2 days without wash towels. We had to use the full bath towels to shower with
EMIKO
EMIKO,4 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 6 月 7 日
The only thing that was good about the stay was the food. They need to renovate the rooms. The bath 🛁 tub is old and thr sink is falling apart. The place is run down