The location was convenient and great walking distance to the downtown area, Bow Falls trail, and Cascade Garden. Noise was an issue-hallway noise, vents, and doors opening and closing which is typical when one is staying at a hotel. There was also a glitch at check-in because I had booked the Gold floor and the staff had my name confused with another person with the same last name only. The bed sheets had a distinct smell which was a bit bothersome and the bathroom was a bit small. When I booked with Expedia I was unaware until I checked in that I got the Gold floor which was a wonderful surprise. They offered complimentary breakfast, snacks, dessert and non alcoholic drinks throughout the day and the food was delicious! I would definitely consider staying again in the future if I ever return to beautiful Banff.