We booked and paid for this hotel a while ago. Everything was closed when we finally arrived after a long flight.
The hotel was closed for renovations.
We got no message about this and had to find a new hotel in the middle of the night.
This was very disappointing.
Thankfully Hotels.com fixed a refund in a short time.
Bjørn
1 晚旅行
10/10
Jermaine
1 晚旅行
2/10
Jermaine
1 晚旅行
10/10
I’m probably coming back
Jermaine
1 晚旅行
10/10
They were very nice and respectable
Jovonne
3 晚旅行
10/10
The staff was great! I had a few issues and they were very helpful and pleasant.
Charles
1 晚浪漫之旅
10/10
PAULETTE
1 晚旅行
6/10
Michael
1 晚旅行
6/10
The 1st Room That We Were Given Had a Stale, Musty Smell to It. I Pointed It Out to Staff, and Was Moved to Another Room.
2nd Room Was Better. Door Handles and Locks Need Redesigning, too Easy For a Toddler to Slip Out of Room.
Michael
6/10
Clogged bathtub, dirty shower
Kerry
1 晚旅行
2/10
The bedding were dirty and had spots on them. The vents made noise it was hard to sleep.
Jamila
3 晚旅行
10/10
Abigail
2 晚旅行
6/10
Sheets had stains, carpet right next to bed looked blood stained. Bathroom wasn’t the cleanest and the sink took forever to drain ….if I wasn’t exhausted from traveling all day I would have requested another room.
Kate
1 晚家庭旅遊
2/10
Room smelled like an ashtray. I had to sign that I would not smoke in the room, yet it reeked of cigarettes, had burn marks in the chair, the dresser, and several on the bathroom sink. The bathroom door was all beat up and wouldn't close properly. The hallways smelled like cigarettes and mold. My pillowcase was dirty so I slept without one! The place is disgusting.
William
1 晚好友同遊
10/10
Shantay
1 晚家庭旅遊
6/10
There were two holes in the blanket in our room. There were stains on the chair in the room. Breakfast only included small muffins, juice, and coffee
It should be labeled as Continental. The soap was limited to one small tube enough for one shower not two. No shampoo or conditioner was available.
Lillie
1 晚浪漫之旅
10/10
Very positive stay
Christopher
2 晚旅行
10/10
Mary
4 晚商務旅行
10/10
Wileacia
2 晚旅行
2/10
Overall bad experience.
Joseph
1 晚旅行
10/10
Juan
1 晚旅行
6/10
Sanjeev
2 晚旅行
10/10
Quite and peaceful
ronald
4 晚商務旅行
2/10
The place is filthy i never seen nothing likenit in my born days.. The hotel manger was so nasty n rude. The only keep first floor somewhat nice cause people walking in but u go on 2nd n 3rd floor u walking into people hanging in hallway kids running through hallway all night u cant used no plugs they all broke the bed cover is a half of curtain its rouches bad.. its no place for anyone when i ask for refund Mr.Jamil refused i have photos videos that i recorded n took.. im filing formal complaint with police for Mr jamil coming in my room when i told this man I didn't have any clothes on.. however he still proceed to come in room