So my wife and I checked in to the hotel around noon and within three times throughout the night somebody was able to just walk into our room because it locks did not work and totally terrified my wife and brought her PTSD back and I had to go into fighting I brought it up with the person at the desk and they told me that there's nothing they could do to accommodate me and I wanted my money back or another room that night or the following night and was met with a stubborn employee who thought it was Norm for people to walk into your room and you not feel safe... I do want to refund or a couple nights with a good room where the Lock works..
Jason
Jason,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 28 日
Emily
Emily,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 25 日
真實旅客
2 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 4 月 24 日
What a mess.
Room was dirty, had holes in the walls and doors, the bathroom light didn't work, and make up products from the previous inhabitant was left on the floor. The tv remote had tape on the back to poorly hold the batteries in and the power button didn't work. The ac rattled loudly and the pit bull in the next room barked all night keeping me from sleeping. The landline didn't have a cord to make calls. At least the girl at the front desk was friendly and apologetic that her manager wouldn't do anything about the light.. so theres that i guess.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 24 日
Susan
Susan,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 4 月 21 日
Customer service was good and understanding but the room situation/conditions were not that great. First room looked a massacre just happened. Second room was ok but 2x better than the first room. Outdated, needs work/updating.
Nicholas
Nicholas,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 4 月 21 日
Melissa
Melissa,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 16 日
Equipment malfunction
The microwave did not work. So I couldn't cook my dinner.
John
John,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 13 日
Dominque
Dominque,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 11 日
Dominque
Dominque,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 4 月 10 日
Thomas R
Thomas R,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 8 日
Dominque
Dominque,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 25 日
Good enough. No roaches
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 3 月 25 日
Richard
Richard,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 3 月 22 日
Mitchell
Mitchell,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 3 月 21 日
Hector
Hector,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 3 月 12 日
Very unsatisfied
The room smelled like I don’t know what it was, but it had an odor to it that would not go away. The floor was sticky and dirty. There was still cleaning product on the side of the tub inside of the tub and on the outside of the tub to the floor. It did not work at all like the pictures that was presented on Hotels.com. I felt unsafe and lots of street action was going on in the parking lot through the night.
Jody
Jody,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 3 月 9 日
When we arrived at the hotel we were given a room key to a room that was occupied. We entered someone else’s room while he was asleep. Then we were told to wait 30 minutes for another room to be cleaned. After 30 minutes of waiting we were told housekeeping was gone for the night and were asked if we wanted to clean our own room. Finally we were taking to a handicapped room that was filthy and smelled like pee. There was blood splatter on the walls. Horrible place to stay.
Sheila
Sheila,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 3 月 2 日
Nope
Pillows and clean towels seem to cost extra at this lovely establishment. Everything is run down and disgusting. These maids need to implement integrity into their lives. Whether you're building spaceships or scrubbing toilets, do it right or go get a different job