Hotel Spero has a very good location in San Francisco downtown. It's convenient to go to Union Square or have dinner around there. The ladies at the front desk are nice and helpful. The room is clean and well designed. We booked a twin room with a city view. The city view at night was fantastic. Making a reservation for airport shuttle bus is available there. We got a gift card when we checked in. The gift card including two water bottles, using the 24hour fitness room, ten dollars redeem for the hotel restaurant. and so on. The gift card also reminds the guests that the hotel will charge hotel fee when checking out. Take me for example, the hotel fee is about 19% of my room rate. The lady at the front desk told me that the hotel fee is something like resort fee and most hotels in the downtown charge It.. But I was confused with this kind of fee. Staying in San Francisco downtown hotels, besides the government tax, the city tax , there is a hotel fee you have to pay.