The actual hotel was ok. I stayed here on 8/5 and again on 8/11. Both times I asked for a late check out , after 2 pm and also asked that the maids don’t disturb me until check out time. Both times the maids came knocking at 9 am or something like that and they were knocking like they were trying to break down the door and then they tried to open the door.
Both times it woke me up and I wasn’t able to go back to sleep.
I even had extra do not disturb signs on the door.
I know the maids have a job to do but it’s an obvious lack of communication between the front desk and the service staff.
I told the front desk manager about this instance after the first time, and decided to try this property again on the 11th and had the same experience. Next time i have a stay in Houston I think I’ll try somewhere else .
Melvin
Melvin,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 7 日
Rodney
Rodney,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 3 日
Terrible
Staff seemed like they didn’t know what they were doing, couldn’t figure out how to get me a room. There was multiple charges to my account, they claimed it was an accident.
Vanessa
Vanessa,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 2 日
phil
phil,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 31 日
Rian
Rian,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 30 日
Timothy
Timothy,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 28 日
Timothy
Timothy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 28 日
Chantal
Chantal,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 28 日
Alex
Alex,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 23 日
Stay near airport
Flight cancelled , ended up staying here unexpectedly. It was ok- room was cold and heater didn’t work.
Adrianna
Adrianna,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 22 日
Gennemsnitlige hotel. Tv signal hakket og virkerede i perioder ikke. Aircon virkerde ikke optimalt. I perioder meget koldt eller varmet.
Kenneth
Kenneth,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 19 日
Deborah
Deborah,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 18 日
Guadalupe
Guadalupe,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 16 日
Kathleen
Kathleen,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 15 日
Jay
Jay,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 15 日
ANDY
ANDY,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 6 日
The property was absolutely one of the nicest hotels I’ve stayed at. Beautiful, clean, comfortable and great staff. My only complaint was the water took 15 minutes to get warm and the water pressure was awful.
Danielle
Danielle,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 6 日
I always stay here before an early morning flight. Maybe it was because I checked in late on a holiday night but I asked for a wake up call which did not happen
Fortunately my phone alarm worked
No luggage carts - said people were keeping them in their rooms
Bathroom was not clean