6/10 不錯哦
2025 年 4 月 21 日
Indifferent staff
I booked a room with 2 queens and was given a room with 1 king. I immediately returned to the front desk to rectify the error- at first they informed me that hotels.com told them I booked a king- (and that they HAVE to give me what they were told) …despite showing them the actual confirmation- later they told me they overbooked their 2 queens. The front desk staff was indifferent and clearly didn’t care. I took it up with hotels.com who informed me they indeed sent info about 2 queens to the property. I have never had this problem before- so I assume it was on the property.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語