Staff is extremely helpful and friendly. Compared to Tokyo hotels, concierge services are very comprehensive. Location is exceptional. Rooms are in great condition, comfortable and always clean due to excellent cleaning service.
真實旅客
5 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月18日
Horrid experience on all accounts...NOT Luxury!
This was the most disappointing hotel stay I've had in a long time. It was not at all as advertised in the photos with the size of the room being much smaller and the strange layout of the open bathroom area making it awkward and loud. The decor was very unappealing - looks like a college dorm room and not an upscale hotel with creepy dimly lit hallways. The noise from the traffic kept me awake most of the night and the shower leaked into the room. I tried to get out of the booking and had the nicest Hotels.com agent try assist me, but the hotel refused to give us a free-cancellation and we were stuck. The worst part of all of this was that it cost $820 CAD for 1 night...this is not a luxury hotel experience - DO NOT fall for it and don't make the same mistake we did!!
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月13日
Susan
Susan,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月7日
Perfect position coming from tokyo station and taking the Haneda Line. Ginza area is also so vibrant and
fun even just to wander around
Michael
Michael,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月5日
Ricardo
Ricardo,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年8月6日
Nice, modern hotel in a nice area in Ginza!
Pros: Hotel was nice, modern and clean. Location was great and near Ginza's shopping streets. Great shower pressure.
Very helpful stuff.
Cons: Rooms seemed a bit small, even the 27sq.m. we got was barely ok for 2 people. Biggest disappointment is the sounds you hear from the subway when you are at a lower floor. Even though I have requested a higher floor, i was given a 4th floor room that you could hear the noise from the subway frequently.
Christos
Christos,6 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年7月15日
Excellent services! Prime Location!
All staff are very helpful and cheerful.
Toilet seat heating not functioned.
The cleanliness of the carpet and floor can be improved.
Overall the stay was very nice. Especially the perfect location.
The bar is cool and spacious.
Tasty ice-cream is complimentary for children of hotel members 👍👍👍
Ka Wa
Ka Wa,5 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年6月18日
Daniel
Daniel,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年5月23日
Stayed last year as well and its standards are still extremely high. Great location also.
Krishna
Krishna,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年4月13日
Tokyo Visit
Whilst the rooms are small they are comfortable. The breakfast is great and the location of the hotel is a 10. The staff are also first class but that is throughout Japan.
Michael
Michael,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年4月12日
Christine
Christine,6 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年4月7日
Wonderful staff. Great location to get around Tokyo
John
John,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年4月6日
Convenient, trendy hotel with a fun lobby bar. Rooms are adequate size. Very clean and modern. Nice shower. We would stay here again. Ginza is a great area.
James
James,5 晚旅行
Orbitz 真實旅客評語
8/10 非常好
2024年3月29日
Centrally situated hotel in Tokyo
The hotel is centrally situated in Ginza. The staff was good and helpful. The room was okay with necessary amenities. Still we feel that generally,it was too rxpensive and not worth the money we paid compared to the hotel we stayed earlier.